Sales Ops Assistant

About This Role

Founded in 1878, Caleres is a global footwear company comprised of some of the world’s most loved brands including Famous Footwear, Sam Edelman, Vionic, Naturalizer, Dr. Scholl's, Allen Edmonds and many more. Caleres' legacy includes 145\+ years of craftsmanship, a passion for fit with a mission to inspire people to feel great…feet first.

Join our dynamic and thriving footwear company as a Sales Ops Assistant\- Stuart Weitzman in New York City where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

What will you be doing?

• Manage: Assure exceptional service to existing accounts by managing on order, facilitating on time deliveries, and providing internal and external partners with relevant brand information to ensure continuous operation of the Brand.
• Data entry: Enter all orders, contracts, and PO information; establish system and process proficiency to effectively enter and manage orders. Evaluate reports daily and monitor orders, research missing pairs, update ship dates, remove holds when needed, update pricing, and validate orders.
• Facilitate: Facilate immediate resolution of any order problems with Account Director, Demand Planning team, Logistics team, customer, warehouse or EDI department
• Partner: Develop strong partnerships and maintain open lines of communication with Account Director and cross functional partners to best provide customer service support to partners and drive business. Develop a strong working relationship with the customers; providing prompt service, addressing all problems and concerns appropriately and suggestive selling on every call.
• Account Management: Follow up with accounts on inventory levels, order confirmation, order position, ship details and suggest additional reorders and skus. Anticipate needs of accounts and react quickly

Perks you will enjoy!

• Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands
• Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com
• Get Paid When You Want: Access your money as you earn it and request your earnings before payday
• Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates
• Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet!

Qualifications that make you the perfect fit!

• Bachelor’s degree , or equivalent combination of education and work experience
• 1\-3 years’ experience in customer service, retail or wholesale
• Experience in retail merchandising, fashion design or marketing preferred
• Experienced with both field and corporate working relationships
• Strong partnering skills; problem solving and analytical skills, attention to detail, efficiency and time management
• Microsoft Office Products

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres is invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.

Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be\-aware\-of\-recruiting\-fraud