Brand Marketing Operations Manager

About This Role

Overview

Essense of Australia is an international bridal wholesaler with key offices based in Lenexa, Kansas, Perth, Australia, and Zug, Switzerland. Our organization also operates in the United Kingdom, Europe, Canada, and New Zealand. We have been a global leader in bridal fashion for over 20 years and our designs are currently sold in nearly 1,000 stores worldwide. With innovative designs and a strong customer service approach, Essense of Australia is a dynamic company that rewards excellence, drive, and collaboration. The Role At Essense, we thrive on creativity, entrepreneurial spirit, and innovation—but we balance that with the planning, structure, and analytical mindset that keep us moving forward. We’re looking for a Brand Marketing Operations Manager who loves process as much as they love people. This role is part project manager, part coach and mentor—driving clarity, building systems, and empowering our social and communications teams to deliver their best work. Based in Kansas City, this person will bring energy, planning expertise, and organizational skills to our business every day, while fostering the collaborative, positive, and entrepreneurial environment that makes us Team Essense. You’ll have a proven track record of building and improving processes for teams that are equal parts strategic and creative. You’ll oversee the day\-to\-day operations of brand marketing initiatives, with a strong focus on content publishing, social media, and communications. From campaign launches to content calendars, you’ll keep projects running seamlessly—managing timelines, streamlining workflows, and clearing roadblocks—while also motivating the team behind the work. We’re seeking a team player who thrives in an entrepreneurial culture, brings positivity to work each day, and helps us keep our environment creative, inspiring, productive, and fun. If you love structure, collaboration, and empowering creative teams, this role is for you.

Responsibilities

What You’ll Do* Work upstream and downstream with partners to align on key dates impacting or impacted by, activities within the department

• Serve as the department intake for briefs, working with team members to identify gaps and needs before going into the department’s work streams
• Create and lead the forums to ensure the appropriate linkages and integrations are occurring across departments
• Create and maintain necessary project management documentation, templates, and reports, to include project requirements, project briefs, status reports, SOW, meeting agendas/notes, and lessons learned
• Build and maintain strong working relationships with team members and other departments involved in the projects
• Produce accurate and timely reporting of program status throughout its life cycle; ensure key milestones and approvals are communicated and achieved
• Proactively identify, manage, and communicate issues and risks to the project deliverables and timelines
• Independently work on projects as assigned, creating plans, frameworks and constructs to keep a project moving
• Actively create, optimize and/or document processes that will enable the teams to work more efficiently
• Seek out and establish the tools, technology and processes to standardize workflow, eliminate redundancies and inefficiencies
• Develops the processes to ensure up to the minute updates/feedback is distributed to appropriate teams to action
• Track and resolve process breakdowns and determine how to avoid in the future
• Leverage the tools and best practices of our centralized PMO when creating new process and managing more complex projects
• Build and optimize workflows to improve efficiency, visibility, and accountability.
• Partner cross\-functionally to align on milestones, timelines, and dependencies across teams.
• Troubleshoot bottlenecks, proactively resolve issues, and keep projects moving forward.
• Build strong working relationships across teams, inspiring trust, collaboration, and accountability.
• Champion clarity and continuous improvement, embracing change and helping others adapt in a way that keeps people motivated and engaged.

Qualifications

What We Are Looking For:* Bachelor’s Degree in Marketing, Business, or similar field preferred; equivalent relevant experience may be considered

• Strong analytical aptitude with an ability to connect dots, ask insightful questions and synthesize feedback from multiple sources
• Ability to think and plan end\-to\-end; can identify and timeline steps to complete complex or ambiguous projects
• Ability to work on multiple priorities and/or projects simultaneously while meeting agreed deadlines
• Exceptionally organized and detail\-oriented with strong time management skills
• Procedure and process oriented with ability and inclination to document, socialize and hold others accountable for procedures
• Willingness to work outside normal business hours on an occasional basis according to business needs
• Demonstrated experience working within a fast\-paced, deadline driven environment.
• Innate ability to anticipate challenges and remove barriers

Ability to map processes and enjoys it * \- has never met a process that can’t be improved

• Experience with Wrike or other project management tools; excellent Excel skills
• Must have the ability to work at a fast pace with a sense of hustle while remaining detail\-oriented.
• Must be curious and have a continuous improvement mindset.

What We Offer

Essense of Australia is a company with heart. We value creativity, innovation, and dedication, and we’re looking for someone who shares our passion for delivering exceptional bridal fashion to brides and partners alike. In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people, promotes teamwork and embraces sustainability. We recognize and reward excellence, innovation, and loyalty. As such, we provide competitive salaries and a comprehensive benefits package. If you have the skills, spark and drive to help us further our growth, please go to https://www.essensedesigns.com/careers/ and follow the prompts to submit your cover letter addressing the above criteria along with a resume and salary expectations.

Join Essense of Australia and be part of a passionate team dedicated to helping brides around the world find their dream wedding gowns. If you're ready to make an impact and drive success in a global bridal fashion powerhouse, apply now and let's shape the future of bridal together!