Sales Operations & Executive Assistant

About This Role

The Role

We're hiring a Sales Operations \& Executive Assistant to be the operational right hand to our Co\-Founder. This is a hybrid role — part sales ops, part executive assistant, part "whatever the business needs today." You'll own the day\-to\-day work that keeps our sales pipeline moving and our founder focused on strategy and relationships. If you thrive in a fast\-paced startup environment, love checking things off a list, and want exposure to every corner of a growing business, this role is for you.

Note: This is not a cold\-calling role. You'll be working with warm inbound leads, existing prospects, and supporting the sales team — not making outbound prospecting calls."

What You'll Do

Sales Operations

• Follow up with inbound leads and prospects in a timely, professional manner
• Schedule discovery calls, demos, and follow\-up meetings
• Draft sales proposals and quotes using our templates and tools
• Prepare customer contracts and service agreements for review and signature
• Maintain accurate lead and opportunity records in HubSpot CRM
• Support trade show preparation and travel quarterly to industry conferences (HCAM, OHCA, and others), including booth setup, lead capture, and on\-site support

Executive \& Operational Support

• Manage the founder's calendar, scheduling, and correspondence
• Coordinate personal scheduling and appointments
• Handle vendor communications and operational follow\-ups
• Provide as\-needed support reviewing contracts, insurance policies, and other business documents
• Jump in on special projects and "all hands on deck" moments as the business demands

Flexibility \& Startup Mindset

• Maintain a flexible schedule with evening or weekend responsiveness for time\-sensitive sales opportunities
• May assist with large customer installations, hardware deployments, or site surveys when the team is at capacity
• Comfort with the reality that startup priorities shift — some weeks you're heads\-down on proposals, other weeks you're on the road or pitching in wherever needed

What We're Looking For

• 2\+ years of experience in sales operations, executive assistant, office manager, or similar role
• Strong organizational skills and exceptional attention to detail, especially with contracts, pricing, and customer\-facing documents
• Genuine tech proficiency — you're comfortable with Excel (including VLOOKUP, pivot tables, and basic formulas), CRM platforms (HubSpot a plus), and learning new tools quickly
• Excellent written and verbal communication skills
• Ability to work independently, prioritize across competing demands, and follow through without being chased
• Willingness to travel to trade shows and customer sites as needed
• Comfortable in an in\-office, collaborative environment (this is a full\-time, in\-office role in Southfield, MI)
• Bonus: experience in healthcare, telecommunications, or B2B SaaS

Compensation \& Benefits

• $45,000 \- $60,000 base salary depending on experience
• Performance bonus opportunities
• Health benefits and PTO
• Travel reimbursement for trade shows and customer visits
• Direct mentorship from the founders and exposure to every part of a growing business

Hiring Process

Our interview includes a brief practical skills assessment — expect to demonstrate basic Excel proficiency (including a VLOOKUP), navigate a CRM scenario, and walk us through how you'd handle a real\-world sales follow\-up. We want to make sure you'll be set up to succeed from day one.

Pay: $45,000\.00 \- $60,000\.00 per year

Benefits

• 401(k)
• Health insurance
• Paid time off

Work Location: In person