Business Operations Assistant

About This Role

Business Operations Assistant

$55,000\-$80,000 annually

We are seeking a highly organized and initiative\-taking Business Operations Assistant to support a mid\-sized real estate company. This role serves as a critical bridge between ownership, accounting, and technical operations. The ideal candidate is a versatile professional who can manage office technology, support operating software platforms, assist with basic bookkeeping and accounting, and oversee a range of daily administrative tasks.

Required Skill Set

Accounting / Bookkeeping

• 2–3 years of experience in basic accounting or financial reporting

OR a degree in Business, Business Administration, Economics, or a related field

• Familiarity with bookkeeping principles and financial documentation

IT / Technical Support

• Experience with basic IT troubleshooting (computers, printers, internet connectivity, software updates)
• Comfort with CRM data management and general office technology

Administrative

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with Docusign, scheduling, and vendor coordination
• Strong organizational and communication skills

General Responsibilities

• Respond to inquiries promptly and follow tasks through to completion
• Represent the culture, values, and goals of company leadership when interacting with internal and external stakeholders
• Identify operational inefficiencies and help refine or develop processes
• Maintain strict confidentiality when working with the Co\-CEOs, Senior Property Management Team, and corporate office leadership

Corporate Office Responsibilities

Accounting \& IT Support

• Assist the Accounting and IT Manager with daily tasks and special projects
• Support quarterly financial reporting, basic bookkeeping, and investor portal management

Executive \& Departmental Support

• Support the Co\-CEOs, Senior Management, and VP of Acquisitions on special projects
• Assist with acquisition and disposition processes, including document coordination and execution through the Investor Portal

Administrative Operations

• Manage daily office tasks, including answering and routing emails and phone calls from the corporate inbox and phone line
• Sort, scan, and distribute Axiom office mail
• Support all departments and the Executive Team with various operational requests

Culture \& Communications

• Administer the quarterly company newsletter
• Manage the Company Culture Program
• Assist with planning and coordinating company events

Expectations

• Flexibility: Perform special projects or additional tasks as needed, following instructions from the Department heads \& Co\-Chief Executive Officers.
• Organizational Skills: Exhibit exceptional time management and attention to detail.
• Positive Representation: Promote the company's brand and values through professionalism and support for employee development.

Licenses

• A valid Driver’s License with good driving record and auto insurance. Any change in status of Driver’s License must be reported to Regional Manager immediately upon notice.

Education \& Work Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of three years’ basic accounting or financial reporting

OR a degree in Business, Business Administration, Economics, or a related field

• Proven expertise in organization, time \& attention management, and effective problem\-solving.
• Proficient in Microsoft Office (Excel, Word, Outlook). Experience with AppFolio or other real estate accounting software is required.
• Must be able to prioritize multiple deadlines in an efficient manner.
• Ability to work independently and collaboratively.
• Strong verbal and written communication skills.
• Must be team oriented and possess an “upbeat / can\-do” attitude.

Physical Requirements

• Prolonged or repeated standing, walking, climbing stairs, stooping, kneeling, crouching, bending, twisting, carrying, lifting, and/or moving up to 25 lbs.
• Answer phones, email, text messages and greet clients.

Expectations

• Report to work on time and adhere to assigned work schedules.
• Stay current on training with a minimum benchmark of 70%.
• Maintain a professional appearance and attitude at all times.
• Demonstrate thorough knowledge of the company’s policies and procedures.
• Comply with OSHA standards and company safety policies.
• Provide exceptional service and foster positive employee, resident and vendor relationships.

Benefits You’ll Love

• Opportunity for professional growth through training programs
• 401(k) with company match up to 4% and fully vested upon participation
• Medical, dental, and vision insurance
• Short\-term and long\-term disability insurance
• Employee rent discount
• Employer\-paid group life insurance
• Voluntary life insurance
• Paid time off
• Tuition reimbursement
• Employee Assistance Program
• Allstate supplemental insurance
• Vet Pet Insurance
• Employer\-paid virtual telehealth program
• Holiday pay: 6 company holidays \+ 3 flexible holidays
• Employer HSA monthly contribution

Disclaimer

This job description is intended to provide a general overview of the position. Responsibilities and duties may be adjusted or assigned as needed without prior notice.

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