Business Operations & Events Manager

About This Role

About Us

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high\-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta\-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Job Summary

The Business Operations \& Events Manager provides high\-level administrative, financial, and operational support to senior leadership within the Business \& Operations and Budget \& Finance functions of the University. This position plays a critical role in ensuring efficient daily operations by coordinating schedules, managing communications, supporting budget and financial activities, maintaining records, and leading administrative projects.

The ideal candidate is detail\-oriented, highly organized, and able to work independently while managing multiple priorities in a fast\-paced higher education environment. This role requires discretion, sound judgment, strong communication skills, and a working knowledge of university business processes.

Responsibilities

Executive \& Administrative Support

¿ Serve as primary administrative support to the AVP/Associate VP, managing calendars, scheduling meetings, and coordinating travel arrangements.

¿ Draft, proofread, and prepare correspondence, reports, presentations, and internal communications.

¿ Plan and coordinate meetings involving on\- and off\-campus stakeholders; prepare agendas, materials, and follow\-up documentation.

¿ Answer phones, manage email correspondence, and serve as a professional point of contact for faculty, staff, students, and Events and Venue Management.

Budget \& Financial Support

¿ Assist with budget monitoring and accountability, including tracking expenditures and preparing detailed budget spreadsheets.

¿ Process requisitions, payment requests, invoices, and purchase orders in accordance with university policies.

¿ Reconcile assigned general ledger accounts and support quarterly and month\-end financial reviews.

¿ Assist leadership with financial reports, data collection, and special budget\-related projects.

Records Management \& Process Improvement

¿ Develop, maintain, and oversee physical and electronic records retention systems in compliance with university policies.

¿ Coordinate document shredding and ensure proper handling of confidential materials.

¿ Lead or support paperless initiatives and process improvement projects across departments.

¿ Maintain organized shared drives, databases, and documentation systems.

Events Operational \& Project Support

¿ Lead and support administrative projects such as disaster recovery planning, onboarding and offboarding checklists, and documentation of standard operating procedures.

¿ Document equipment inventories, portals, and system access for departmental roles.

¿ Coordinate internal forms, workflows, and testing within enterprise systems (e.g., ServiceNow, Qualtrics), specifically for Moves and Set Up department.

¿ Support event and venue department, including scheduling walkthroughs, tracking agreements, and monitoring payments.

Customer Service \& Collaboration

¿ Act as a liaison between leadership, departments, and external vendors to ensure effective communication and service delivery.

¿ Provide responsive, professional customer service and proactively resolve administrative or operational issues.

¿ Serve as backup support for other administrative staff as needed.

¿ Perform other duties as assigned to support division goals.

Required Qualifications

¿ Bachelor¿s degree in related field.

¿ Five (5\) years of progressively responsible administrative and/or budget\-related experience.

¿ Demonstrated experience supporting senior leadership.

¿ Strong proficiency with Microsoft Office and shared calendar systems.

Preferred Qualifications

¿ Master¿s degree in related field.

¿ Experience in higher education or a complex public\-sector environment.

¿ Familiarity with university systems such as Banner, PeopleSoft, or similar ERP platforms.

¿ Experience supporting budget, finance, or operational units.

¿ Experience with project coordination, records management, or event support.

Knowledge, Skills, \& Abilities

¿ Strong administrative and organizational skills with exceptional attention to detail.

¿ Excellent written and verbal communication skills.

¿ Ability to manage multiple priorities, meet deadlines, and work independently.

¿ Demonstrated discretion and ability to handle sensitive and confidential information.

¿ Strong customer service orientation and interpersonal skills.

¿ Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).

¿ Ability to learn and navigate enterprise systems and document management platforms.

¿ Knowledge of standard business communications and office procedures.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8\.2\.18\.1\.2 and can be found on\-line at https://www.usg.edu/policymanual/section8/C224/\#p8\.2\.18\_personnel\_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6\.5 Freedom of Expression and Academic Freedom found on\-line at https://www.usg.edu/policymanual/section6/C2653\.

Institutional Values

Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high\-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people\-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic\-plan/mission\-vision\-valuesand https://www.clayton.edu/human\-resources/current\-employees/resources\-policies

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre\-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.

Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75\-50\). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at (678\) 466\-4230\. For individuals requiring disability\-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at (678\) 466\-5445\.

Other Information

¿ Prolonged periods of sitting and working at a computer.

¿ Occasional lifting or moving of items up to 25 pounds.

Clery Disclosure

This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery\-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.