Director of Revenue Operations

About This Role

About the Role

The Director of Revenue Operations is responsible for overseeing the end\-to\-end revenue processes, ensuring alignment between sales, marketing, and customer success teams to maximize revenue growth. This role focuses on driving operational efficiencies, improving data\-driven decision\-making, and optimizing revenue strategies across the company. The Director will lead the implementation of tools, systems, and processes to increase visibility into the revenue cycle, enhance productivity, and support long\-term growth.

Key Responsibilities

• Revenue Strategy \& Planning: Collaborate with senior leadership to define the company's revenue strategy, set growth targets, and align cross\-functional teams toward unified goals.
• Process Optimization: Identify and streamline revenue\-related processes across sales, marketing, and customer success to drive efficiency and reduce friction.
• Data \& Analytics: Own the revenue data ecosystem, ensuring accurate reporting, pipeline visibility, forecasting, and actionable insights for all stakeholders.
• Technology \& Tools: Lead the evaluation, implementation, and optimization of CRM, marketing automation, and other revenue\-related tools to ensure seamless integration and user adoption.
• Performance Management: Establish and track key performance indicators (KPIs) for the revenue team, providing regular analysis on sales performance, customer retention, and overall revenue health.
• Cross\-functional Alignment: Ensure clear communication and collaboration between sales, marketing, finance, and customer success to maintain a consistent revenue strategy.
• Revenue Forecasting \& Budgeting: Work closely with finance to develop reliable forecasting models and ensure accurate revenue reporting.
• Team Leadership: Build and lead a high\-performing Revenue Operations team, providing guidance, mentorship, and fostering a data\-driven culture.

About You

• Bachelor’s degree in Business, Finance, Marketing, or a related field (MBA preferred).
• 8\+ years of experience in sales operations, revenue operations, or business operations, ideally in SaaS or a similar high\-growth environment.
• Proven track record of managing cross\-functional teams and driving process improvements.
• Strong knowledge of CRM systems (e.g., Salesforce, HubSpot) and other revenue tools.
• Excellent analytical skills with the ability to interpret complex data sets and provide actionable recommendations.
• Strong communication and leadership skills, capable of influencing at all levels of the organization.

Skills

• Leadership: Ability to lead cross\-functional initiatives and influence stakeholders at all levels.
• Analytical Thinking: Expertise in analyzing revenue data, identifying trends, and making data\-driven decisions.
• Communication: Strong verbal and written communication skills to present insights and influence strategic decisions.
• Technical Proficiency: Advanced knowledge of CRM, marketing automation platforms, and revenue analytics tools.
• Collaboration: Strong collaborative skills to work effectively with sales, marketing, customer success, and finance teams.

Informativ is proud to be an equal opportunity employer committed to building a "best in class" work environment. We offer a rich benefit package including paid time off, health insurance, and 401(k).