Director of Sales Operations

About This Role

Company Overview

Ready to Own Revenue at a Luxury Boutique Hotel?

The Swiftwater — the Pocono Mountains’ premier independent luxury boutique property — is seeking a driven, entrepreneurial Director of Sales ready to step up and make a measurable impact.

This is a leadership role with real visibility, real autonomy, and real growth opportunity. You will own proactive sales plans across rooms, group, catering, and partnerships — while helping shape the commercial future of the hotel.

If you are ambitious, competitive, and ready to move from strong performer to true commercial leader, this role was built for you.

Job Overview What You’ll Drive

• New corporate and group business development
• Revenue growth across transient, meetings, social, and catering segments
• Account acquisition and pipeline expansion
• Collaboration with Revenue on pricing, forecasting, and displacement
• Strategic partnership development within the regional business community
• Direct reporting and performance visibility to the company President

Market Segments

• Corporate Transient \& Regional Accounts
• Group \& Corporate Meetings
• Weddings \& Social Events
• Leisure \& Drive\-To Travel
• Catering \& Banquets

Duties

Who Thrives Here

You are competitive, self\-motivated, and proactive. You don’t wait for leads — you create them. You enjoy autonomy but understand accountability. You are ready to elevate from strong sales manager to true commercial driver.

Experience/Qualifications

• 3–5\+ years of hotel sales experience (boutique, independent, lifestyle, or luxury preferred)
• Demonstrated ability to generate new business and close
• Strong communication and negotiation skills
• Comfort with forecasting, CRM systems, and revenue collaboration
• Bachelor’s degree preferred but not required with proven performance

Why The Swiftwater

• Independent luxury brand with design\-forward positioning
• Direct exposure to ownership and executive leadership
• Performance\-driven culture with upward mobility
• Competitive base salary

Pay: $85,000\.00 \- $95,000\.00 per year

Benefits

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person