Business Operations & Marketing Manager – Independent Restaurant Segment

About This Role

Business Operations \& Marketing Manager – Independent Restaurant Segment

Location: Primarily onsite in Southern Nevada. Limited hybrid flexibility available once operational proficiency and reliability are demonstrated.

Compensation: $70,000 – $85,000 base salary \+ structured performance bonus tied to segment and overall business growth

Overview

Own marketing and operations for a profitable, fast\-growing hospitality brand \- and grow into broader business leadership.

Family Hospitality Group is a profitable, fast\-growing U.S. manufacturer and importer serving restaurants nationwide. We operate with a lean, high\-performing team and are ready to entrust expanded responsibility to the right person.

We are hiring a Business Operations \& Marketing Manager to take ownership of the Independent Restaurant Segment — assuming direct responsibility for tactical execution, activating marketing initiatives, strengthening operating systems, and expanding our customer base.

Position Highlights

This is a high\-autonomy role within a focused organization. The right candidate is self\-directed, internally motivated, and comfortable owning outcomes without frequent check\-ins.

The role combines strategic desk work with operational execution. Approximately 10–15 hours per week involves participating in light production and fulfillment activities, including operating our print\-duplicator equipment, preparing some shipments, applying carrier labels, and coordinating daily UPS/FedEx pickups. Training is provided, and part\-time operational staff support this work.

We are particular about delivering strong customer service while encouraging restaurant operators to use efficient online ordering tools that simplify repeat ordering.

Key Responsibilities

• Lead segment marketing initiatives including email automation and online marketplace maintenance
• Own CRM configuration, data quality, and reporting dashboards
• Manage orders, samples, logistics coordination, and vendor communications
• Participate directly in light production and fulfillment
• Implement process improvements across marketing and operations
• Use AI tools to increase productivity and output quality

Required Qualifications

• AA degree minimum, or equivalent combination of education and experience demonstrating discipline, initiative, and continuous learning
• Relevant experience in marketing, operations, or combined roles
• Demonstrated ability to work independently with minimal supervision
• Experience working in CRM/ERP systems
• Experience building reports in Excel or similar tools
• Exposure to digital marketing (email automation or marketplace management)
• Comfort using AI tools to improve productivity
• Physically capable of light production work

Final candidates will complete a structured assessment process as part of our selection process. This role is based onsite in Southern Nevada, with location flexibility currently being evaluated between Las Vegas and Mesquite.

Job Type: Full\-time

Pay: $70,000\.00 \- $85,000\.00 per year

Benefits

• Health insurance
• Retirement plan

Application Question(s)

• In the last two years, what is one skill or area of knowledge that you deliberately developed? How did you develop it, and how have you applied it?
• Describe a time that you were given a broad objective without detailed instructions. What did you do next, and what was the outcome?
• Describe a role where you were responsible for both analytical/organizational work and hands\-on execution. What did you learn from balancing both?
• Are you comfortable working onsite in Mesquite, Nevada?

Education

• High school or equivalent (Required)

Experience

• operations, marketing, or account management: 3 years (Required)
• CRM or ERP system: 1 year (Required)
• intermediate\-level Excel: 1 year (Required)

Work Location: Hybrid remote in Mesquite, NV 89027