Sales Operations Specialist

About This Role

A Day in the Life of a Sales Operations Specialist

The Sales Ops Specialist plays a pivotal role in driving efficiency and performance across the sales organization. Each day involves analyzing sales data, evaluating KPIs, and generating actionable insights that inform strategy, resource allocation, and performance optimization. By identifying trends and opportunities, they help ensure that decisions are data\-driven and aligned with organizational goals.

In addition to data analysis, the Sales Ops Specialist supports the sales team by managing forecasting, territory planning, and process improvements. They streamline workflows, refine CRM systems, and provide hands\-on training for sales tools, ensuring the team can operate efficiently and effectively. Serving as a bridge between strategy and execution, their work empowers the sales organization to perform at its best through insight, support, and operational excellence.

Responsibilities

• Turn sales data into actionable insights using Salesforce, operational platforms, and sales tools
• Own and optimize sales tools: SME, training, contracts, and exploring new technology
• Streamline sales operations and processes to boost efficiency across teams
• Lead onboarding, training, and Salesforce enhancements for the business development team
• Manage key accounts, client communication, CRM accuracy, and cross\-department collaboration
• Develop reports, presentations, and internal communications
• Occasional travel (\~10%)

Experience \& Education

• Minimum 2 years in sales support, working directly with sales teams
• Skilled in research and data extraction from multiple sources
• Experience with Salesforce strongly preferred
• Bachelor's degree preferred