Sales Operations, Lead Management

About This Role

General Information

Req \# WD00095444 Career Area: Sales Support Country/Region: United States of America State: North Carolina City: Morrisville Date: Thursday, February 26, 2026 Working Time: Full\-time

Additional Locations

• United States of America \- North Carolina \- Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked \#196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full\-stack portfolio of AI\-enabled, AI\-ready, and AI\-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world\-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY).

This transformation together with Lenovo’s world\-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

This is an individual contributor role within the North America Sales Operations organization, reporting to the Sr. Manager, NA Sales Operations. The role supports the execution and effectiveness of Sales Plays and Leads across segments, partnering cross\-functionally to ensure plays and leads are operationalized to drive consistent execution, visibility, and impact.

The position focuses on maximizing the effectiveness of Sales Plays and incoming leads by ensuring they are clearly tracked, measured, and embedded into seller workflows and manager reviews. This includes building and maintaining the operational mechanisms \-– processes, dashboards, and cadence inputs \-–that enable teams to understand performance, identify gaps, and improve execution. The ideal candidate brings strong sales operations experience and an execution\-oriented mindset.

Key Responsibilities

• Lead account selection and prioritization within each Sales Play, using propensity and targeting data to focus efforts on the most impactful accounts
• Track and measure the performance of Sales Plays and incoming leads, maintaining dashboards and reports that provide clear insights to sellers, managers, and leadership
• Ensure consistent execution by embedding plays and lead data into seller workflows, manager cadences, and other business forums
• Partner with Sales Enablement to align operational processes with training, reinforcement, and seller communications
• Partner with Marketing and other cross\-functional teams to manage the lead process, ensuring leads are properly routed, sales is actively engaging them, and progress through the pipeline is tracked accurately.
• Identify gaps or inefficiencies in execution and recommend operational improvements through processes, dashboards, or reporting enhancements
• Provide timely insights to stakeholders on lead performance, play effectiveness, and coverage trends

Basic Qualifications

• 5\+ years of experience in Sales Operations, Revenue Operations, or related business operations roles
• Experience supporting lead management, sales plays, or operational execution of go\-to\-market initiatives
• Bachelor’s degree in Business, Finance, Operations, Analytics, or a related field required

Preferred Qualifications* Proven experience with data‑driven decision‑making and comfort working with metrics, KPIs, and reporting tools.

• Proficiency with tools such as Excel, Power BI, Salesforce, or role‑specific platforms.
• Deep understanding of best practices within the role’s domain (operations, product management, recruiting, etc.).
• Demonstrated ability to influence cross‑functional partners and senior stakeholders.
• Experience managing or mentoring team members (formally or informally).
• Strong project management capabilities, including leading initiatives from conception through execution.
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
• Ability to build trusted relationships and collaborate effectively across teams.
• Strong problem‑solving ability and a track record of navigating ambiguity with confidence.
• High level of ownership, accountability, and follow‑through.
• Demonstrated adaptability and comfort shifting priorities quickly.

Hybrid Schedule on Campus, Morrisville, NC 3/2

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.*

Additional Locations

• United States of America \- North Carolina \- Morrisville