Business Operations Coordinator

About This Role

Overview

The Business Operations Coordinator supports day\-to\-day operational execution by serving as a primary liaison between clients, field technicians, vendors, and internal leadership. This role is highly client\-facing and responsible for scheduling service activities, responding to inquiries, preparing quotations, and ensuring consistent follow\-up with all stakeholders. The position plays a critical role in maintaining operational flow, responsiveness, and customer satisfaction.

Duties

• Serve as a primary point of contact for client inquiries related to service requests, scheduling, and operational coordination
• Communicate clearly and professionally with hospitals, surgical centers, and healthcare partners
• Follow up with clients to confirm schedules, quotations, and next steps
• Prepare and issue service quotations in coordination with leadership and technical teams
• Track open service requests, quotes and follow up with clients to support approvals
• Maintain accuracy in pricing, documentation, and service details
• Ensure timely responses and accurate information delivery
• Support project management activities by tracking progress, managing timelines, and coordinating resources for various initiatives.
• Coordinate and perform Logistics and Shipping
• Perform Data Entry, Validation and analysis utilizing Excel, and other tools to identify trends, insights, and

Requirements

• 2–5 years of experience in operations, coordination, client services, or administrative support
• Strong communication skills with a professional, customer\-focused approach
• Proven experience with Excel, sales database, quickbooks and/or a CMMS system.
• Excellent analytical skills with a focus on analytics\-driven decision\-making.
• Familiarity with forecasting techniques related to sales and operational planning.
• Effective project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong communication skills to present findings clearly to stakeholders at all levels.
• Bachelor’s degree in Business Administration, Marketing, Data Analytics, Information Systems or a related field is preferred. Join our team as a Business Operations Coordinator \- I to leverage your analytical expertise in a dynamic environment that values innovation and continuous improvement.

Job Type: Full\-time

Pay: $56,942\.86 \- $68,576\.35 per year

Benefits

• 401(k) matching
• Paid time off

Education

• Bachelor's (Preferred)

Work Location: In person