Director of Business Operations

About This Role

About Morty

Morty is building the operating system for modern mortgage businesses.

Founded by product\- and engineering\-driven leaders, Morty transforms the complex infrastructure of mortgage into a scalable, technology\-powered platform. Leveraging the technology, workflows, and systems we built as a digitally native mortgage brokerage, we enable loan officers and brokerages to launch, operate, and grow under their own brand — without the traditional overhead, friction, or cost.

We sit at the intersection of fintech, SaaS, and real\-world financial transactions, redefining how mortgage businesses are built and scaled.

The Role

Morty is seeking a high\-impact Director of Business Operations to own and evolve the operational systems that power our platform.

This is a hands\-on leadership role for a strategic operator who thrives in fast\-moving environments, enjoys solving complex problems, and is energized by building structure at scale. You will partner closely with executive leadership, drive mission\-critical initiatives, and shape the operational foundation that enables Morty's growth.

While the title reflects the strategic scope of the role, this position is deeply execution\-oriented and highly involved in day\-to\-day operational problem solving and systems building.

This role is ideal for a builder and operator — someone equally comfortable with high\-level thinking and rolling up their sleeves to drive outcomes.

What You'll Own

• Own and continuously improve Morty's core operational workflows and systems

• Diagnose operational bottlenecks and design scalable solutions

• Lead high\-priority cross\-functional initiatives from concept through execution

• Partner with executive leadership to translate strategy into operational reality

• Build structure, processes, and internal infrastructure to support scale

• Develop metrics, tracking systems, and decision\-support frameworks

• Identify opportunities to improve efficiency, speed, and customer experience

• Serve as a central point of ownership for mission\-critical operational priorities

• Operate comfortably across both strategic and deeply tactical work

What We're Looking For

• 5\+ years of experience in business operations, consulting, banking, fintech, or high\-growth startup environments

• A true operator with strong systems and process design instincts

• Highly analytical with exceptional independent problem\-solving ability

• Exceptional ownership mentality with a strong bias toward action

• Comfortable operating with urgency and decisiveness

• Thrive in high\-tempo, high\-performance environments

• Strong prioritization judgment and business intuition

• Structured thinker who brings clarity to ambiguous situations

• Comfortable moving between strategic thinking and hands\-on execution

• Naturally proactive, resourceful, and execution\-driven

• Calm, decisive, and solutions\-oriented under pressure

• Excellent written and verbal communication skills

• Highly organized, adaptable, and resilient

You'll Likely Thrive Here If You

• Enjoy operating at a high velocity

• Prefer dynamic, fast\-moving environments

• Take pride in responsiveness, speed, and follow\-through

• Are energized by solving complex operational problems

• Have a low\-ego, no\-task\-too\-small mindset

• Like building structure rather than maintaining the status quo

Growth \& Trajectory

This role is designed for significant expansion in scope and responsibility.

As Morty scales, this individual will play a foundational role in shaping our operational infrastructure, with the opportunity to grow into broader operational leadership over time.

Salary Range

$140,000 – $160,000, depending on experience and location