Business Operations Manager

About This Role

Job Overview We are a well\-established, importing and distribution company seeking a hands\-on Business Operations Manager to oversee office operations, accounting support, compliance tracking and marketing coordination. This is a multi\-disciplinary role ideal for a professional who enjoys variety, ownership of processes, and cross\-department collaboration.

Why This Role

This is a high\-visibility role with exposure to finance, operations, marketing, and executive leadership, offering significant opportunity to shape processes and grow within the organization.

The Business Operations Manager will manage payroll, accounts receivable and accounts payable administration, marketing project coordination, and trade show logistics while supporting general office operations and HR administration. This role plays a key part in maintaining operational efficiency and ensuring compliance with reporting and filing deadlines.

KEY RESPONSIBILIES

• HR Support to include employment management and employee benefits.
• · Support payroll preparation, commission reporting and 401K administration.
• · Manage A/R functions including credit approvals, account setup and customer communications.
• · Review selected A/P transactions and expense documentation.
• · Assist creating Containers records, tracking and monitoring in the ERP system.
• · Assist in managing import processes to ensure compliance with shipment documentation and import customs requirements.
• · Engaging with customs brokers and shipping companies.
• · Troubleshooting ERP applications issues before escalating to outside support.
• · Find ways to make procedures more efficient where needed.
• · Generate sales reports as needed.
• · Maintain various registrations and corporate compliance including property tax filing and monthly sales tax reporting.
• · Coordinate marketing materials, website updates, product launches and trade shows.
• Develop and implement operational strategies that enhance productivity, efficiency, and scalability across teams.
• Oversee daily business activities, ensuring all processes align with organizational goals and compliance standards.
• Collaborate with cross\-functional teams to identify bottlenecks and develop innovative solutions for process improvement.
• Manage resource allocation, including staffing, technology, and budget planning, to support operational excellence.
• Monitor key performance indicators (KPIs) and generate reports to inform leadership decisions and strategic planning.
• Lead initiatives to optimize workflows, automate routine tasks, and improve overall service delivery.
• Foster a positive work environment by promoting best practices, training staff, and encouraging open communication.

Qualifications

• 3–7\+ years of office management, operations, accounting support or administrative leadership experience.
• Strong organizational and deadline\-management skills.
• Experience supporting A/R, A/P, payroll, or accounting processes preferred.
• Expertise in Microsoft Office (Excel, Word, PowerPoint, AI); ERP experience a plus.
• Ability to manage multiple tasks across departments.
• Strong written and verbal communication skills.
• Self\-starter with strong attention to detail.

Pay: $55,496\.27 \- $66,834\.22 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Work Location: In person