Sales Enablement Specialist IV

About This Role

Overview

Country United States of America Category Sales/Business Development Vacancy ID 40841

Description and Requirements

Description

Work Location: Onsite

Position Type: Contract, 8 Months (potential for extension)

Location: Atlanta, Georgia

Compensation Range: $60\-67 to per hour

Our Fortune 500 client is seeking a Sales Enablement Specialist.

Responsibilities

• Execution \& Enhancement: Drive the effective rollout of existing enablement strategies. Report back to the team on enhancements to training details and tactics.
• Tactical Support: Provide daily, hands\-on support to Concentrix trainers and leads.
• Coaching: Engage managers, trainers, and agent teams to improve product knowledge and sales techniques.
• Experiential Learning: Prioritize role\-playing and in\-person training. Every day must include an opportunity for real\-time coaching or situational practice to support continuous learning.
• Cross\-Functional Collaboration: Partner with Service Design and Concierge Performance Teams to align enablement efforts with workflows, staffing models, and operational realities.

Daily Operations \& Activities

A typical day should focus on maintaining energy and reinforcing skills:

• Morning Briefs: Reiterate key priorities, communicate pricing and/or product updates, and work with managers to build agent confidence.
• Manager Coaching: Scheduled sessions covering product specs, sales tactics, and relationship management.
• Collaborate with Performance Managers on "Minute Performance Moments": Quick\-win incentives for hitting milestones to maintain engagement during downtime.
• Training Module Ideas
• Competitive Intelligence: True/False drills comparing our services vs. competitors.
• Deep Dives: Real\-time pricing updates (e.g., "Full Service" specifics).
• Call Audits: Group reviews of recorded calls to critique and improve performance.
• Active Role\-Play: Scenarios catered to current agent needs or common hurdles.
• Expected Location and Travel
• Roles will be located in the vicinity of our partner agent centers in the assigned region.
• On\-site 5 days a week with support on weekends in peak tax season periods.

Locations

• 34115 W 12 Mile Rd, Farmington Hills, MI 48331
• 285 International Pkwy, Lake Mary, FL 32746

Qualifications

• 3–5\+ years of experience in sales support, sales enablement, with a strong background in sales and call center environments.
• Proven ability to influence without authority and partner effectively across multiple functions and teams.
• Strong communication skills with the ability to engage frontline associates and leaders.
• Comfort working in a fast\-paced, seasonal business with shifting priorities.

Preferred

• Experience working with virtual or hybrid sales teams.
• Experience supporting sales trainers, teams, and retail environments.
• Familiarity with sales enablement tools or performance measurement frameworks.

All interested applicants who meet the qualifications listed above are invited to submit a resume The indicated pay range for this position is a good\-faith estimate based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Additionally, it is emphasized that the pay band mentioned herein is the one established by the client company. Factors that may be used when making an offer may include a candidate’s skills, experience and geographic location, the expected quality and quantity of work. Most candidates will start at the bottom half of the pay range, with the upper end reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law.

This information is subject to change and serves as a general guideline for compensation discussions. Actual offers may vary based on specific circumstances and company policies.