International Sales Operations Coordinator

About This Role

Job Description

32 Degrees is seeking a Sales Operations Coordinator to support global sales and production teams by managing order processing and ensuring accurate communication between international clients and internal departments. Key Accountabilities Sales \& Client Coordination.

• Enter sales orders, and markdown authorizations within internal systems.
• Revise and update orders based on client or production changes and communicate updates to relevant internal teams.
• Receive and process all incoming purchase orders.
• Create and maintain order timeline trackers to monitor key milestones.
• Build familiarity with regional buyers to streamline communication and order management.
• Ensure all approvals, documents, samples, and production requests are sent to the correct contacts for each region.
• Maintain an organized and up\-to\-date sample closet.

Production Support

• Coordinate the sample approval process, including Fit Samples, Pre\-Production (PP) Samples, and Top of Production (TOP) Samples.
• Send packaging and hangtag layouts to buyers for approval.
• Verify that all packaging complies with international labeling requirements for each market.
• Distribute UPC codes internally and externally.

Operations

• Request and track photoshoot samples.
• Maintain and update the photoshoot sample log with all applicable styles.
• Distribute e\-commerce images following photoshoots to appropriate teams.
• Draft product descriptions and web text, ensuring alignment with region\-specific formatting requirements.
• Coordinate translation requests for web content and graphics team when needed.

Requirements

• 2\+ years of experience in sales operations, order management, production coordination, or sales administration
• Strong written and verbal communication skills, with the ability to coordinate effectively across international clients, vendors, and internal teams
• Proficiency in retail math concepts, including pricing structures, markdown analysis, margin awareness, and inventory tracking
• Highly detail\-oriented, organized, and able to manage multiple priorities in a fast\-paced environment with a strong sense of urgency
• Advanced proficiency in Microsoft Office, especially Excel, Outlook, and PowerPoint
• Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, filtering, and data

reconciliation

• Experience working with ERP, PLM, or order management systems to enter, revise, and track

purchase orders and sales orders

• Ability to maintain trackers, logs, and reporting tools with a high degree of accuracy
• Familiarity with UPC management, packaging approvals, and product data coordination
• Understanding of international labeling, compliance, and market\-specific documentation

Requirements

• Experience coordinating sample management, production timelines, and approval workflows
• ability to proofread product information, web copy, and order details for accuracy and

consistency Comfortable working with shared drives, digital asset management systems, and cross functional workflow tools

• Bachelor’s degree in business, merchandising, supply chain, operations, or related field
• Experience in the fashion or apparel industry preferred
• Experience supporting international accounts, wholesale customers, or multi\-region sales teams preferred

Technical Skills

• Microsoft Excel: pivot tables, lookups, sorting/filtering, basic reporting, and data validation
• Microsoft Outlook, Word, and PowerPoint
• ERP/order management systems such as A2000, SAP, NetSuite, Microsoft Dynamics, or similar
• PLM/PDM systems and product lifecycle coordination tools preferred
• Experience with sample tracking, order tracking, and timeline management tools
• Familiarity with e\-commerce product setup, image distribution, and product copy coordination
• Knowledge of packaging, hangtag, labeling, and compliance workflows
• Ability to work with shared file systems and collaborative platforms such as SharePoint, Google Drive, or similar

Pay: $75,000\.00 \- $85,000\.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person