Technical Content and Enablement Manager

About This Role

• At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.* Summary:

The Technical Content and Enablement Manager is responsible for equipping resellers, distributors, and strategic partners with the knowledge, tools, and resources needed to successfully position, sell, and deliver our solutions. This role blends learning strategy, technical content development, and partner experience design to drive engagement, capability, and revenue growth across the partner ecosystem. The Technical Content and Enablement Manager will also own the planning and execution of onsite partner events, including educational programs and facility tours, ensuring a high\-impact and consistent partner experience.

Schedule: Monday\-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:00 AM – 5:00 PM, or similar.

Location: Remote (must reside in CA, AZ, TX, OH, NJ, or FL)

Salary Range: $110,000 \- $120,000 annually.

Compensation commensurate with experience.

• At this time, we are not engaging with agencies or third\-party recruiters. Thank you for your understanding.*

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed requirements are representative of knowledge, skillset, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific duties may vary to meet the needs of the company. Include the following:

• Design and deliver partner enablement programs that improve product knowledge, sales effectiveness, and operational understanding.
• Create structured learning paths, onboarding experiences, and just\-in\-time performance support resources.
• Lead planning and execution of recurring onsite partner events across multiple locations, including design of agendas that balance education, product exposure, and relationship building, coordinating cross\-functional participation (sales, operations, leadership), and managing other event logistics.
• Identify partner capability gaps and develop targeted enablement initiatives.
• Collaborate with sales, product, and operations teams to ensure accuracy and relevance of training.
• Develop and maintain partner\-facing technical documentation, guides, and reference materials.
• Create educational and enablement content such as playbooks, presentations, videos, and toolkits.
• Partner within marketing to align enablement content with broader campaigns and product launches.
• Ensure content is clear, accessible, and aligned to partner needs and use cases.
• Execute and optimize website, UI, and UX enablement content by partnering with digital, product, and marketing teams to translate complex offerings into clear page\-level messaging, workflows, FAQs, and conversion\-focused content that supports partner and customer self\-service across brand sites and portals.
• Develop and deploy B2B and B2C sales and marketing collateral including sell sheets, product one\-pagers, comparison guides, onboarding kits, and campaign\-ready assets, ensuring materials are tailored by audience, channel, and use case and are easily activated by partners and internal teams.
• Define and track KPIs such as partner engagement, training completion, and content utilization as well as gather partner feedback and continuously improve enablement programs.
• Up to 20% travel may be required.
• Attend all department/company meetings as requested.
• Other duties as assigned.

For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.

EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES

• 5\+ years experience in partner enablement, training, product marketing, or related field
• Experience developing technical or instructional content

CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:

• Self\-Motivation \& Accountability: Highly self\-directed professional who demonstrates initiative, ownership, and accountability. Ability to manage workloads independently, stay focused on priorities, meet deadlines consistently, and deliver high\-quality work with minimal supervision in a fast\-paced, deadline\-driven environment.
• Strategic Thinking \& Decision Making: Strong critical thinking skills with the ability to balance strategic vision with hands\-on execution. Capable of analyzing complex information, identifying problems, and making sound decisions independently while translating high\-level strategies into actionable business and system requirements.
• Technical \& Instructional Content Development: Demonstrated experience developing technical and instructional content including partner documentation, playbooks, training programs, presentations, and enablement materials. Ability to translate complex technical concepts into clear and practical resources for both technical and non\-technical audiences.
• Communication Skills: Excellent written and verbal communication skills with the ability to clearly communicate complex ideas to diverse audiences, including cross\-functional teams, partners, and senior leadership. Ability to read and interpret corporate policies, job\-related documents, and written and verbal instructions in English to ensure effective and compliant job performance.
• Technology Proficiency: Experience working within digital and content\-driven environments, including familiarity with SEO principles and lifecycle marketing concepts. Hands\-on experience with platforms such as HubSpot, Jira, Microsoft Office, and Sprout Social; familiarity with Adobe Creative Suite and project management platforms is a plus. Experience working with learning technologies or Learning Management Systems (LMS) is also beneficial.
• Program \& Project Management: Strong program and project management capabilities with the ability to lead and execute multiple initiatives simultaneously. Comfortable managing competing priorities, short lead times, and evolving project requirements while consistently delivering projects on schedule.
• Time Management \& Execution: Exceptional organizational skills with the ability to prioritize work effectively, manage multiple deadlines, and execute tasks efficiently without direct supervision.
• Partner Enablement \& Channel Ecosystem Support: Experience supporting reseller, distributor, or partner ecosystems through training programs, enablement content, and resources that improve product knowledge, sales effectiveness, and operational alignment.
• Event \& Training Program Management: Experience planning and managing training programs, educational initiatives, or partner events including agenda development, stakeholder coordination, and logistics to deliver engaging and impactful experiences.
• Cross\-Functional Collaboration \& Teamwork: Strong collaborator who works effectively across sales, marketing, product, and operations teams in a fast\-paced environment. Demonstrates the ability to influence stakeholders, build relationships, and maintain alignment across internal teams and partner networks.
• Industry \& Business Environment Awareness: Understanding of B2B business environments, with familiarity in manufacturing, print, production, or other operational industries that leverage partner\-driven sales and service models.

PHYSICAL DEMANDS

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The job may require constant hours sitting at a desk or workstation.
• Extended screen time.
• Typing on a keyboard or using a mouse for extended periods.
• Occasional travel may be required.

WORK ENVIRONMENT

The work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This is a remote position, proper ergonomic setup and posture management are necessary.
• Remote employees should create a comfortable working environment that allows for focus and minimizes distractions, including managing room temperature, lighting, and noise levels.
• Remote work may reduce daily physical movement. It is important to integrate regular breaks, stretching, or exercise routines to maintain physical well\-being.

4over LLC Company History

4over LLC was founded in February of 2001\. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.

Health and Life Insurance

• Medical, Dental, Vision, Life/AD\&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
• 4over pays 100% of the employee’s premium for his/her Basic Life/AD\&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
• Coverage will be effective on the 1st of the month following 1 month of continuous regular full\-time employment

401(k) Retirement Plan

• New employees are eligible to enroll the first of the month, following 1 month of employment
• Semi\-annual open enrollment (January 1st and July 1st)
• Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
• Immediate Vesting

Holidays and PTO

• 9 Paid Holidays
• Accumulating PTO to be used after 90\-days of continuous and active full\-time service

4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.