Revenue Operations Coordinator

About This Role

Revenue Operations Coordinator (“The Glue”)

Full\-Time \| Remote

About the Role

The Revenue Operations Coordinator exists to make communication, systems, and execution across teams effortless and error\-free.

You own sales process integrity end\-to\-end so

• Closers spend their time closing
• Leadership trusts the numbers
• Guests experience zero friction from inquiry to booking

Your goal is simple: help the team make more money and enjoy their work more—without adding complexity.

This role is best described as

Revenue Glue \+ Systems Integrity Owner

About Bolt Farm

Bolt Farm Treehouse is an award\-winning mountaintop retreat and spa in Tennessee creating life\-changing luxury experiences in nature\-immersed settings.

Our mission is to build iconic destinations that inspire deeper connection, reflection, and romance. We combine architectural innovation, hospitality design, and scalable systems to deliver a consistent, high\-end guest experience.

We operate as an AI\-first company where automation and data power decisions—so our team can focus on building extraordinary places people never forget.

What You’ll Do

Sales Systems \& Data Integrity

Run weekly audits of CRM and booking data (* 95% accuracy standard)

• Ensure pricing, products, routing, and ownership data are always correct
• Maintain accuracy across CRM, PMS (Agilysys), and reporting systems
• Build and improve workflows (SOPs, automation, system logic)
• Identify and eliminate bottlenecks and system failures
• Act as liaison between Sales and system tools

Revenue Enablement (Non\-Closing)

Reduce admin time for closers (target:* 2 minutes per deal)

• Simplify workflows and remove unnecessary steps
• Ensure all offers, upsells, and packages are clear and sellable
• Manage lead routing, segmentation, and reassignment
• Maintain clean and accurate sales tracking

Rebooking \& Revenue Continuity

• Own and convert orphaned rebookings
• Recommend future bookings based on guest history (increase AOV)
• Set rebooking calls and equip closers with context
• Step into closer role one day per week (Fridays)

VIP \& Exception Handling

• Manage VIP, influencer, and non\-standard bookings end\-to\-end
• Coordinate reschedules and guest recovery when needed
• Handle room assignments and upgrades based on availability

Standards \& Team Support

• Enforce system usage and booking standards
• Coach team members when issues arise
• Document SOPs and ensure real adoption
• Support onboarding and training

Cross\-Functional Execution

• Coordinate with Sales, Marketing, Operations, and Tec
• Ensure launches and promotions are executable without friction
• Identify risks before they impact revenue
• Improve communication systems across teams

What Success Looks Like

• Accurate, clean systems with no errors reaching closers
• Faster sales cycles with less admin work
• Increased automation across workflows
• Consistent revenue execution against targets

How You Work

• Clear, structured communication (concise and actionable)
• Focus on facts and outcomes—not noise
• Use AI tools to improve decisions and workflows
• Prioritize speed, clarity, and simplicity

This Role Is NOT For You If

• You prefer reactive or task\-based work
• You avoid enforcing standards
• You create complexity instead of removing it
• You rely on meetings instead of systems
• You struggle working independently in a fast\-paced environment

What We’re Looking For

• Strong systems thinker (you see processes, not tasks)
• High attention to detail and accuracy
• Experience with CRM, PMS, or operational systems
• Ability to manage complexity and simplify execution
• Strong ownership and ability to work independently

Perks \& Benefits

• Competitive pay
• Personal and professional development programs
• Discounted and free stays at Bolt Farm Treehouse (when applicable)
• High\-ownership role with real impact
• A driven, supportive team focused on excellence

Why This Role Matters

This role directly impacts revenue.

You keep systems clean, teams focused, and execution fast—so the business can scale without friction.

BOLT FARM

Where speed meets legendary.