Sales Operations & Executive Assistant to the CEO

About This Role

About City Security Services City Security Services (CSS) is a Houston-based physical security guard company providing uniformed armed and unarmed officers, patrol services, and on-site security solutions for commercial properties, residential communities, construction sites, and corporate facilities. We operate in a fast-paced, client-driven environment where professionalism, responsiveness, and accountability are critical. Our leadership team is directly involved in sales, client relations, and service execution. About the Role We are seeking a highly organized, proactive, and tech-savvy Sales Operations & Executive Assistant to work directly with the CEO. The CEO leads 100% of company sales, and this role is designed to be a direct extension of executive leadership, supporting sales execution, scheduling, proposals, CRM activity, email campaigns, and administrative operations. This is a hands-on, high-visibility role for someone who thrives in a fast-paced, professional environment and wants direct exposure to executive decision-making. What You'll Be Doing- Sales & Executive Support * Manage the CEO's Outlook calendar, scheduling sales calls, meetings, and follow-ups * Coordinate and schedule sales appointments with prospective clients * Make outbound calls and respond to inbound sales inquiries using CRM software * Manage sales-related emails and follow-ups * Maintain accurate CRM notes and activity tracking Proposals & Documentation * Prepare, send, and track proposals using PandaDoc * Assist with sales documents using Microsoft Word and Excel Marketing, SEO & Email Campaigns * Support website SEO efforts using Ahrefs in coordination with vendors * Execute email campaigns using ListKit * Send marketing and announcement emails for SecurityGuardSchool.com Website & Administrative Support * Handle basic administrative website issues (refunds, user access, admin requests) * Coordinate with vendors for escalated technical matters What We're Looking For * Experience as an Executive Assistant, Sales Assistant, SDR, or Sales Operations role * Strong proficiency in Microsoft Outlook, Word, and Excel * Familiarity with CRM systems, PandaDoc (or similar), ListKit, and Ahrefs preferred * Strong communication, organization, and follow-up skills * Professional demeanor and ability to manage confidential information * Apple Business Manager Work Environment * In-office role * Professional business setting * Located in Northwest Houston (290 & 610) Why Join City Security Services * Work directly with the CEO * Play a key role in company growth and sales execution * Gain exposure across sales, marketing, and executive operations * Opportunity for long-term growth as the company scales