Marketing Operations Associate

About This Role

Marketing Operations AssociateNon\-Exempt Position Reports to: Director of Marketing Operations

Summary/Objective: We’re looking for a detail‑oriented and motivated individual to join our growing Marketing \& Web team. This entry‑level role is perfect for someone eager to build a career in digital marketing, ecommerce, and website optimization. You’ll work closely with Creative, Performance Marketing, and Web Development teams to maintain and improve our ecommerce website, enhance user experience, and support ongoing marketing initiatives. This role provides significant opportunity for hands‑on learning in areas such as Adobe Magento, SEO, analytics, and web enhancement projects.

What You’ll Do (Key Responsibilities)

Website \& Content Management

• Update and maintain ecommerce site content including product data, pricing, imagery, and copy
• Add new products and ensure all information is accurate and optimized
• Maintain Help Center and Blog content
• Perform routine audits to ensure consistency, accuracy, and a strong user experience

Web Enhancements \& Technical Support

• Conduct user acceptance testing (UAT) for new features, enhancements, and deployments
• Collaborate with Web Development to push updates and troubleshoot issues
• Manage and optimize the AI Smart Search Engine (Klevu)
• Identify and report website bugs, working cross‑functionally to resolve issues
• Monitor site performance and contribute to UX improvements
• Communicate with Customer Care to address customer‑reported website concerns

SEO \& Analytics Support

• Maintain site health with technical SEO best practices
• Optimize content for SEO/AEO and assist with ongoing improvements
• Support basic reporting using Google Analytics, Google Tag Manager, or Conductor SEO

Marketing Operations \& Cross‑Functional Collaboration

• Work closely with Marketing, Creative, and Merchandising to support seasonal and campaign updates
• Participate in weekly Marketing team meetings and coordinate updates based on the media plan
• Support special projects and platform enhancements as assigned by Marketing Operations leadership

What Makes You a Great Fit (Required Skills)

• 1\+ year experience in ecommerce, digital marketing, or web content management
• Working knowledge of HTML, CSS, JSON, and basic web structure
• Excellent attention to detail and strong problem‑solving skills
• Ability to manage multiple tasks and meet deadlines
• Self‑motivated and eager to learn

Preferred Skills (Nice to Have)

• Experience with Magento / Adobe Commerce
• SEO experience (technical or content\-driven)
• Adobe Photoshop or similar editing tools
• Familiarity with Google Analytics / GA4
• Exposure to Google Tag Manager

Work environment: On\-site, in\-office environment, moderate noise (i.e. business office with computers, phone and printers) Position type and expected hours of work: Non\-exempt position, 40 hours\-typically between the hours 8am \-5pm. Physical Requirements: Prolonged periods sitting at desk and working on a computer. Must be able to lift up to 10lbs occasionally. AAP/EEO statement: Doheny’s, LLC is an Equal Opportunity Employer and prohibits discrimination or harassment based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. This job description is not intended to be all‑inclusive. Additional duties, responsibilities, or activities may be assigned at any time.

About Doheny’s

Since 1967, Doheny’s has been committed to delivering high\-quality, affordable swimming pool supplies with unmatched customer service. From our humble garage beginnings to becoming the nation’s top direct\-to\-pool\-owner distributor, we’ve grown while staying true to our values of convenience, affordability, and expertise.