Manager, Revenue Operations

About This Role

Join Elder Care Homecare

• Together, we elevate care to meet the moment and deliver peace of mind.*

About Elder Care Homecare

Elder Care Homecare is a private pay home care agency proudly serving clients across New York, New Jersey, Connecticut, and Massachusetts, with ambitious plans for continued expansion. We specialize in delivering exceptional, personalized care by providing nurses and home health aides to help clients in their homes, at assisted livings, and more, to allow them to live safely, comfortably, and independently.

Everything we do is guided by a simple belief: Together, we elevate care to meet the moment and deliver peace of mind. This is to our clients, their families, and our team members.

As we grow, we are building a team of professionals who are passionate about caregiving, service excellence, and making a meaningful difference, every single day.

The Opportunity

We are seeking a Manager of Revenue Operations to join our growing team. This role is based in either our Manhattan or Westchester office and requires an onsite presence five days per week.

This role is ideal for a detail\-oriented and analytical professional who thrives in a fast\-paced, growth\-oriented environment. Reporting to the Senior Vice President of Sales, you will be responsible for optimizing sales processes, improving systems and reporting, and enabling the sales team to drive revenue growth across multiple markets.

At Elder Care Homecare, this is more than just a job, it’s an opportunity to:

• Make a direct, positive impact on the lives of clients and families
• Grow alongside a company that is expanding across multiple states
• Be recognized, supported, and rewarded for your contributions

Key Responsibilities

• Support organic and inorganic growth through acquisitions, as we expand to new markets
• Manage, optimize, and ensure usage and standards of our CRM (Hubspot)
• Provide reporting from Hubspot to help Sales Leadership manage their teams
• Facilitate a best in class onboarding program for new sales hires.
• Create, then standardize, templates for the sales team collateral, emails, marketing materials etc., using AI tools to maximize outputs.
• Create and update KPIs around production, sales funnel, and sales efficiency.
• Support internal team building events for the sales team
• Assist with managing sales team budgets and spending, and ROI tracking
• Work collaboratively with various teams (sales, marketing, and operations)
• Streamline sales processes and create efficiency utilizing various tools, technologies and automations
• Develop and deliver sales trainings
• Other duties and projects as assigned

Qualifications

• Bachelor’s degree in Business or a related field
• 5\+ years of Sales Operations or Revenue Operations experience
• Proven experience optimizing and managing CRM systems
• Experience with HubSpot strongly preferred
• Strong analytical, organizational, and problem\-solving skills
• Excellent communication and project management abilities
• Ability to work cross\-functionally and drive process improvements in a fast\-paced environment

Why You’ll Love Working With Us

• A Culture That Puts People First*

We believe outstanding care starts with taking care of our team. Our culture is built on:

• Respect, transparency, and collaboration
• Open communication and supportive leadership
• Treating employees and contractors as trusted professionals, not numbers

• Competitive Pay \& Fair Treatment*

• Highly competitive compensation, reflecting experience and performance
• Timely, reliable pay and clear expectations
• A workplace where caregivers and professionals feel valued, heard, and appreciated

• Growth \& Career Development*

• Join a company with strong growth momentum and future leadership opportunities
• Exposure to multi\-state operations and best\-in\-class home care practices
• Opportunities to expand responsibilities, skills, and career paths as we scale

• Make a Real Impact*

Your work will matter. Every role at Elder Care Homecare contributes to:

• Improving quality of life for seniors and peace of mind for families
• Elevating the standard of private pay home care
• Living our promise: together, we elevate care to meet the moment and deliver peace of mind

Our Commitment to You

At Elder Care Homecare, we are committed to

• Treating every team member with dignity and respect
• Providing a supportive, ethical, and growth\-oriented environment
• Recognizing great work and investing in our people

Ready to Grow With Us?

If you’re looking for a role where your work is meaningful, your contributions are valued, and your career can grow alongside a dynamic home care organization, we’d love to hear from you.

Apply today and help us elevate care, together.

Job Type: Full\-time

Pay: $95,000\.00 \- $115,000\.00 per year

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s)

• Would your daily location preference be Westchester or Manhattan?

Education

• Bachelor's (Required)

Experience

• Revenue/Sales Operations: 4 years (Preferred)
• HubSpot: 3 years (Preferred)

Work Location: In person