Area Business Operations Director

About This Role

Overview

Drive Business Results with Purpose At EmpowerMe Wellness, we’re redefining senior care with innovative, integrated health solutions. We're seeking a dynamic Area Director of Operations (ADO) with a strong business acumen and a working knowledge of healthcare or senior living environments. If you're passionate about strategic leadership, operational excellence, and making a meaningful impact, this is your opportunity to thrive.

Who We Are

EmpowerMe Wellness is on a mission to improve the lives of seniors and the communities they call home. We offer a unique integrated model that includes therapy, pharmacy services, primary care, and more—right within senior living communities across the country. With over 3,000 professionals serving 35+ states, we’re changing the face of senior care. Learn more at empowerme.com.

Your Impact

As an ADO, you will provide strategic, operational, and financial oversight across a designated region. You’ll drive performance, support cross-functional collaboration, and build strong partnerships with community leaders—ensuring our integrated services consistently deliver high-quality care and business outcomes.

Responsibilities

• Lead regional operational strategies that align with EmpowerMe’s mission and business goals
• Deliver results on budgets and key performance metrics including revenue per hour, cost per hour, units per visit, etc.
• Partner with community leadership to identify growth opportunities and execute expansion plans
• Guide and support community-level teams in meeting service, quality, and financial targets
• Implement continuous improvement initiatives
• Oversee P&L, budgeting, forecasting, and productivity management for assigned region
• Support recruitment and onboarding efforts by collaborating with internal teams
• Build and coach high-performing teams to ensure strong leadership and accountability at all levels
• Act as a liaison between EmpowerMe service lines (e.g., therapy, pharmacy, primary care) and senior living communities to ensure optimal integration and collaboration
• Ensure compliance with all regulatory, operational, and safety standards
• Serve as a culture ambassador, promoting EmpowerMe’s values and commitment to service excellence
• Provide data-driven updates and strategic insights to Senior VP of Operations
• Travel within region with occasional overnight stays as needed

Qualifications

• Minimum 5 years of multi-site operational leadership experience in healthcare, senior living, or service-based industry
• Bachelor’s degree in Healthcare Administration, Business, or a related field preferred; equivalent combination of education and significant multi-site operational experience will be considered in lieu of a degree (Master’s degree a plus)
• Familiarity with clinical services (e.g., therapy, pharmacy, primary care) in senior living environments a plus.
• Strong business acumen with ability to manage budgets, drive profitable revenue, and oversee operations
• Experience building high-performing teams and driving staff engagement
• Excellent interpersonal, problem-solving, and communication skills
• Knowledge of Medicare/Medicaid and senior care regulatory environments is a plus
• High emotional intelligence, servant leadership approach, and a collaborative mindset
• Ability to thrive in a fast-paced, evolving environment with a growth-oriented culture

What We Offer

• 401(k) with company match
• Comprehensive health benefits (medical, dental, vision)
• PTO, paid holidays, and volunteer time off
• Life, disability, HSA/FSA options
• Employee Assistance Program (EAP)
• Career development, cross-training, and internal mobility opportunities
• Recognition and incentive programs
• A collaborative, mission-driven culture where your voice matters

• EmpowerMe Wellness is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for individuals with disabilities and encourage all qualified candidates to apply.*

Compensation: $90,000 - $124,000 per year