Director of Sales Operations

About This Role

Overview

We are seeking a dynamic and strategic Director of Sales Operations to lead and optimize our sales functions, drive revenue growth, and elevate our customer engagement efforts. This pivotal role combines leadership, analytical expertise, and a deep understanding of sales processes to ensure our sales teams operate efficiently and effectively across all channels. As a key driver of business development, you will shape sales strategies, streamline operations, and foster a high\-performance culture that delivers exceptional results. This is an exciting opportunity for a motivated leader passionate about scaling sales initiatives and empowering teams to succeed.

Responsibilities

• Develop and execute comprehensive sales strategies aligned with company goals to maximize revenue and market share.
• Lead and manage the sales operations team, providing guidance, coaching, and performance management to ensure high productivity.
• Oversee the implementation and utilization of CRM systems such as Salesforce to track sales activities, forecast performance, and analyze data for actionable insights.
• Collaborate with marketing teams to design targeted campaigns that support business development and lead generation efforts.
• Manage key accounts through effective account management practices, ensuring customer satisfaction and long\-term loyalty.
• Drive process improvements across the sales cycle, including lead qualification, pipeline management, negotiation tactics, and closing strategies.
• Analyze sales metrics regularly to identify trends, opportunities for growth, and areas for improvement; prepare detailed reports for executive leadership.
• Foster a culture of continuous learning by providing training on technical sales techniques, negotiation skills, and customer service excellence.

Skills

• Proven experience in outside sales and B2B (business\-to\-business) sales environments with a track record of exceeding targets.
• Strong management skills with the ability to lead diverse teams toward common objectives.
• Expertise in technology sales with familiarity in technical products or services; experience with Salesforce is highly desirable.
• Excellent negotiation skills combined with strategic business development capabilities.
• Demonstrated ability to analyze complex data sets to inform decision\-making and optimize sales processes.
• Exceptional leadership qualities that inspire motivation, accountability, and high performance within teams.
• Deep understanding of customer service principles to enhance client relationships and retention efforts.
• Effective communication skills for engaging stakeholders at all levels across the organization. Join us as we push boundaries in sales excellence! We’re committed to fostering an energetic environment where innovative ideas thrive, teamwork is celebrated, and your leadership can make a lasting impact on our growth trajectory. This role offers an exciting platform for driven professionals eager to shape the future of our sales operations while advancing their careers in a vibrant company culture dedicated to success.

Pay: From $16\.00 per hour

Work Location: In person