Sales Operations Analyst, Senior

About This Role

General information

Country United States State Georgia City Atlanta Job ID 48378 Department Sales

Experience Level

MID\_SENIOR\_LEVEL Employment Status FULL\_TIME Workplace Type Hybrid

Description \& Requirements

Infor is seeking a Senior Analyst, Revenue Operations \& Strategy to play a critical role at the center of the company’s go‑to‑market (GTM) engine. This role is responsible for driving visibility into pipeline generation, funnel performance, and sales execution, translating complex data into actionable insights that improve pipeline health, conversion rates, and overall GTM efficiency.

The Senior Analyst will partner closely with executive leadership and cross‑functional teams across Sales, Marketing, Enablement, Data, and Rev Ops to diagnose performance gaps, uncover root causes, and support strategic decision‑making. This role is ideal for someone with a consulting mindset who thrives in ambiguity, brings structured problem‑solving, and is passionate about turning data into compelling business recommendations.

A Day in the Life Typically Includes

• Analyze and monitor end‑to‑end funnel performance across pipeline creation, stage progression, and close, tracking pipeline coverage, conversion rates, velocity, stage leakage, and leading indicators of performance gaps.
• Conduct deep‑dive analyses into underperformance across segments, geographies, and teams, diagnosing root causes using the Results, Effort, Knowledge, and Skills (REKS) framework.
• Develop and maintain standardized KPIs and reporting frameworks to support weekly, monthly, and quarterly business reviews.
• Translate complex analyses into clear, executive‑ready insights and recommendations that drive action and measurable performance improvement.
• Collaborate with Data Strategy and Revenue Operations teams to aggregate and harmonize data across CRM, marketing automation, and other GTM systems, and build scenario and forecast models assessing pipeline gaps, attainment risk, conversion improvement opportunities, and capacity assumptions.
• Partner with reporting teams to create scalable, decision‑grade models and intuitive dashboards that elevate data storytelling, incorporate seller feedback, and continuously align insights with evolving GTM priorities.
• Partner cross‑functionally with Sales, Marketing, Enablement, and leadership to support GTM efficiency, segmentation, resource allocation, pipeline generation initiatives, and annual planning activities, including capacity models, pipeline targets, and coverage assumptions.

Basic Qualifications

• Experience in management consulting or Revenue Operations, Strategy, Sales Analytics, or similar analytically rigorous roles within B2B SaaS or technology organizations.
• Experience translating data into actionable business insights and influencing senior stakeholders.
• Excel expertise, including complex formulas, nested logic, pivot tables, Power Query, and scalable data modeling (non‑negotiable).
• Experience aggregating, structuring, and analyzing large, complex datasets.
• GTM fundamentals, including pipeline generation, funnel conversion, sales capacity, and productivity experience.
• Legal authorization to work permanently in the United States without requiring a visa transfer or sponsorship

Preferred Qualifications

• Experience with BI and data visualization tools such as Tableau, Power BI, or Looker.
• Experience using AI‑powered analytical or productivity tools.
• Comfort presenting insights and recommendations to executive‑level audiences.
• Experience presenting and influencing cross‑functionally without authority.
• Experience working with CRM systems (e.g., Salesforce) strongly preferred.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real\-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business\-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship \& compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self\-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long\-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness

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