Revenue Operations Coordinator

About This Role

About Lumistry

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose\-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit lumistry.com.

About the role

The Revenue Operations Coordinator is responsible for executing critical operational processes that enable revenue recognition. This role ensures data accuracy, timely processing of opportunities and contracts, and consistent adherence to defined workflows. The position is highly detail\-oriented and focused on process execution, data integrity, and operational consistency.

Key Responsibilities

Opportunity and Approval Processing

• Review and process opportunity approvals in accordance with established guidelines
• Ensure all required fields, products, pricing, and documentation are complete and accurate prior to approval
• Identify and flag inconsistencies, missing data, or policy exceptions
• Maintain defined service level agreements (SLAs) for approval turnaround times
• Support product and package validation for select offerings by confirming appropriate configuration, pricing, and contract alignment
• Coordinate with Sales and, when needed, directly with customers to clarify requirements and ensure accurate product selection prior to approval

Contract and Reseller Data Management

• Receive and interpret contract and deal data from third\-party partners and resellers
• Accurately enter and manage related records in Salesforce, including opportunities and accounts
• Track, reconcile, and resolve discrepancies between external partner data and internal systems

Data Integrity and System Maintenance

• Maintain accurate ownership and structure of accounts, opportunities, and related assets
• Support data accuracy for commission tracking and reporting

Process Documentation and Issue Management

• Maintain and update process documentation as workflows evolve
• Identify recurring issues and escalate trends or risks to Revenue Operations leadership

Special Projects and Data Support

• Support special projects, including contract data and billing audits, account research, and targeted data cleanup initiatives

Qualifications

Required

• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Ability to follow structured processes and execute against defined workflows
• Proficiency with spreadsheets and comfort working in CRM systems (Salesforce preferred)
• Strong written and verbal communication skills

Preferred

• Prior experience in Sales Operations, Revenue Operations, or a similar role
• Familiarity with Salesforce or other CRM platforms
• Experience working with contracts, pricing, or data entry processes

Success Criteria

• Opportunities and contracts are processed accurately and within defined timelines
• Salesforce data is clean, consistent, and reliable
• Minimal rework or correction is required
• Operational processes run smoothly with limited bottlenecks
• Issues are proactively identified and escalated early

Compensation

• Base salary range: $60,000–$70,000, commensurate with experience