Enablement Program Manager, Experiences

About This Role

About the Role

Maleda Tech is seeking an Enablement Program Manager to support a fast\-growing Experiences business within a global marketplace environment. This role is ideal for someone who combines strong sales enablement expertise with the ability to build scalable onboarding and upskilling programs for customer\-facing teams.

In this role, you will support internal teams responsible for acquiring, growing, and retaining high\-quality experience partners across global markets. You will create training content, toolkits, e\-learning materials, and enablement resources that help teams ramp quickly, perform effectively, and adapt to evolving business needs.

This is a strong fit for someone who is highly organized, comfortable working in ambiguity, and able to translate business goals into clear, practical learning experiences. The ideal candidate brings a blend of enablement rigor, content creation skills, and comfort using AI\-powered tools to create and scale materials efficiently.

Key Responsibilities

• Design, build, and improve enablement programs that support onboarding and ongoing upskilling for acquisition and account management teams
• Develop and maintain training content, including e\-learning modules, toolkits, one\-pagers, participation guides, worksheets, videos, and related materials
• Create structured onboarding journeys that help new team members ramp effectively and track progress over time
• Support ongoing learning initiatives that improve performance, consistency, and field execution across global teams
• Organize and maintain content within enablement and content management systems such as Highspot or similar platforms
• Partner cross\-functionally with operations, leadership, and other internal stakeholders to gather feedback and continuously improve enablement programs
• Translate business updates, product changes, and process information into clear, engaging, and accessible learning materials
• Track program progress, measure effectiveness, and communicate updates, milestones, and roadmap priorities
• Leverage AI\-enabled tools and modern content creation platforms to customize and scale materials across markets
• Ensure all program documentation and training resources are current, accurate, and easy to access

Qualifications

• 4\+ years of experience in sales enablement, program management, learning and development, or a related field
• Proven experience building or managing onboarding and training programs from start to finish
• Strong ability to support customer\-facing teams such as acquisition, sales, account management, or operations teams
• Experience working cross\-functionally and leading initiatives across multiple stakeholders
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to translate strategy into practical, high\-quality training content and execution plans
• Comfort creating polished materials independently, including presentations, guides, and learning assets
• Familiarity with AI\-powered tools and modern workflows that improve speed, customization, and content creation at scale
• Experience working in fast\-paced, evolving environments with changing priorities

Preferred Qualifications

• Experience in marketplace, tech, hospitality, travel, or other high\-growth customer\-facing environments
• Background supporting global or distributed teams
• Familiarity with tools such as GSuite, Salesforce, Excel, Highspot, Adobe, Canva, and Figma
• Experience supporting both onboarding and ongoing upskilling initiatives
• Exposure to creator, events, travel, or experience\-driven businesses is a plus

Key Details

• Title: Enablement Program Manager, Experiences
• Employment Type: Contract (W2\)
• Location: United States \- Remote
• Start Date: April 20, 2026
• End Date: April 20, 2027
• Schedule: Full\-time, 40 hours per week
• Pay Rate: Up to $82/hour (based on experience)
• Work Authorization Sponsorship: Not available for this role