Revenue Operations Manager

About This Role

Welcome to MFour

At MFour, we’re transforming how businesses understand consumers in an increasingly complex, AI\-driven world. Founded in 2011, we are a leading consumer intelligence platform delivering validated, connected, and opt\-in data that powers smarter, faster decision\-making.

What sets us apart is our ability to connect what consumers say with what they actually do. Through our proprietary platform, MFour Studio™ and our flagship app Surveys On The Go®, we combine survey data with real\-world behaviors, creating a complete, accurate view of the consumer journey.

We’re also shaping the future of research through innovations like DANI™, our AI\-powered assistant that enables teams to quickly analyze data, uncover insights, and take action with confidence.

Built on our Fair Trade Data® model, everything we do is grounded in transparency, privacy, and trust. Today, we partner with leading global brands like Google, Microsoft, and Disney to eliminate blind spots and drive better business decisions.

At our core, we believe better data leads to better outcomes!

Your Journey to Success

The Revenue Operations Manager owns the alignment of Sales, Marketing, and Customer Success operations to drive predictable revenue growth and operational efficiency. Sitting at the intersection of strategy, process, data, and technology, this role ensures the revenue engine runs smoothly, data is reliable, and go\-to\-market teams are fully aligned around growth goals.

Your Mission

Process Alignment \& Optimization

• Standardize and document end\-to\-end processes across Sales, Marketing, and Customer Success
• Identify and resolve funnel bottlenecks from lead through renewal and expansion
• Define and optimize handoffs between teams (SDR AE CS)

Data Management \& Analytics

• Maintain clean, accurate CRM and marketing automation data
• Own reporting and dashboards for pipeline, forecasting, conversion rates, retention, and churn
• Deliver actionable insights to leadership to support strategic decision\-making
• Ensure KPI and metric consistency across all GTM teams

Technology \& Tools Ownership

• Administer and optimize tools such as Salesforce, HubSpot, ZoomInfo, and related GTM systems
• Evaluate, implement, and integrate new revenue technologies
• Train teams to drive adoption, best practices, and ROI

Forecasting \& Revenue Planning

• Support revenue forecasting, territory design, and quota modeling
• Partner with Finance on capacity planning, headcount modeling, and budgeting alignment

Cross\-Functional Enablement

• Ensure campaigns, sales plays, and customer success initiatives align with revenue goals
• Create and maintain enablement assets including playbooks, dashboards, and process documentation

Governance \& Compliance

• Enforce data governance and process compliance across GTM teams
• Monitor pipeline hygiene, SLA adherence (e.g., lead follow\-up), and contract accuracy

What Sets You Apart

• Strategic mindset with the ability to identify efficiency and growth opportunities
• 5\+ years of Salesforce experience required; Salesforce certifications strongly preferred
• Hands\-on experience with Salesforce CPQ (required)
• Experience with Salesforce automation tools
• System and release management experience, including sandboxes and DevOps processes
• Strong analytical background with experience leveraging BI or revenue operations data
• Excellent communication skills with the ability to partner with managers and executive leadership

In return for your dedication, we offer

• Salary
• $120,000 \- $125,000
• Health benefits
• Top\-tier health benefits, including medical, dental, vision, LTD, and life insurance
• Mental health benefits
• Additional benefits
• Unlimited PTO
• Fully equipped gym on\-site
• Open space concept \& team\-focused atmosphere
• Team bonding events and happy hours

CHECK US OUT: https://www.youtube.com/watch?v\=cabweOxGias\&t\=1s

OUR APP : https://surveysonthego.com/