Sales Operations & Client Support Specialist (IT Solutions)

About This Role

About Us

Micro Wise is an established IT solutions provider with over 35 years of experience serving enterprise, healthcare, and SMB clients. We pride ourselves on exceptional customer service, responsiveness, and long\-term client relationships.

Role Overview

We are looking for a highly organized and proactive individual to support our sales and client operations. This is a critical role that works closely with leadership to manage day\-to\-day client requests, prepare quotes, coordinate orders, and ensure smooth execution.

This is not a pure sales role—it is a high\-impact support role designed to streamline operations and enable business growth.

Key Responsibilities

• Prepare and send customer quotes for IT products, licensing, and services
• Coordinate with vendors to source products, check pricing, and confirm availability
• Follow up on quotes, purchase orders, and order status
• Assist in managing enterprise client accounts and day\-to\-day requests
• Support billing coordination and documentation
• Maintain CRM and track opportunities
• Ensure timely communication with clients and internal teams

Qualifications

• 2–5 years of experience in sales support, inside sales, or operations
• Familiarity with IT products (hardware, software, or cloud) is a strong plus
• Strong organizational and multitasking skills
• Excellent communication and follow\-up ability
• Ability to work independently and learn quickly
• Experience with quoting tools, CRM systems, or ERP is a plus

What We’re Looking For

• Someone who takes ownership and gets things done
• Detail\-oriented and responsive
• Comfortable working in a fast\-paced environment
• A problem solver who can figure things out without constant supervision

Compensation

• Competitive base salary
• Performance\-based bonus potential
• Opportunity for growth within the company

Why Join Us

• Work directly with leadership
• High visibility and impact role
• Opportunity to grow into sales or account management
• Stable, reputable company with long\-term clients

Pay: $40,000\.00 \- $50,000\.00 per year

Benefits

• Paid time off

Work Location: In person