Director of Sales Operations

About This Role

About Us

Mobile Concepts Specialty Vehicles designs and manufactures trolleys, custom trailers and performs Sprinter van up\-fits for a wide range of specialty applications. We are a growing manufacturing company located in Mt. Pleasant, PA, and looking for an experienced Sales Director.

The Director of Sales is a critical front line sales management manager responsible for driving sales performance and leading the operations of a custom manufacturing team and operations. Reporting directly to the owners, this position will lead to, motivate, and develop a team of sales professionals and operations personnel to attain customer orders through product customization and delivery.

Desired Skills, Experience and Responsibilities

Sales Strategy and Planning

\- Drive sales by connecting with historic, current and prospective customers alongside the existing sales team.

\- Drive sales performance across commercial vehicle product lines.

\- Conducts thorough market analysis and becomes an industry expert.

\- Attain an intimate knowledge of the competition, their sales strategies and competitive pricing levels.

\- Respond to RFQs and Government Service Agreement (GSA) inquiries in concert with all business functions.

\- Maintain close coordination between customer needs, customer change orders, pricing, margins, production, presentation and delivery.

\- Participate in product demonstrations, ad\-hoc customer walk\-arounds, and on\-the\-job demonstrations.

\- Track sales activities, customer interactions, and progress using CRM software and other designated tools.

\- Prepare accurate and timely sales reports and forecasts.

\- Continuously monitor market trends, competitor activities, and customer feedback to identify areas for improvement and growth.

Team Leadership and Development

\- Foster a collaborative and motivating work environment that encourages teamwork, creativity, and continuous improvement.

\- Provide front line guidance, motivation, and support to the sales team in strategy, negotiation, and closing complex deals.

\- Conduct performance evaluations, monthly 1:1 coaching, and provide constructive feedback to drive individual growth and team development.

Customer Relationship Management

\- Cultivate strong relationships with key customers and partners within the region and industry, ensuring the voice of customer is reflected in company decisions.

\- Participate in industry events, conferences, and trade shows to expand the company's network and enhance brand visibility.

Required Qualifications

\- 5\+ years of proven experience and progress in sales leadership roles.

\- Strong leadership skills with the ability to inspire and motivate a team.

\- Excellent communication, presentation, and negotiation skills.

\- Exceptional organizational and time management abilities.

Preferred Qualifications

\- Bachelor's degree in business, marketing, or a related field (MBA is a plus).

\- Government Services Administration (GSA) experience

\- Experience within the commercial / customized vehicle industry or another related industry.

\- Analytical mindset with the ability to understand the front\-to\-back process of customer specifications, internal CAD files, operational / build capabilities, production presentation and delivery.

Benefits

\- Health, dental, and vision insurance

\- Retirement plan

\- Paid time off

\- Short\- and long\-term disability insurance

\- Four\-day work week (four 10\-hour shifts)

Pay: $71,028\.14 \- $125,000\.00 per year

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person