Senior Manager, Revenue Operations

About This Role

Overview

National Debt Relief is looking for a Senior Manager Revenue Operations to guide the strategy, analytics, and operational governance of our lead routing ecosystem.

This role sits at a critical junction between data, engineering, and sales strategy. You will own how leads are distributed across sales teams, ensuring the right leads reach the right teams at the right time to maximize conversion and revenue performance. You will combine deep analytical thinking with strong cross\-functional leadership, working closely with Engineering, Sales Strategy, and Revenue Operations to evolve how routing decisions are made. The ideal candidate is a strategic thinker and ruthless prioritizer who can turn complex data into clear recommendations and drive measurable improvements to revenue outcomes.

This role is also a people leadership position, responsible for guiding analysts and elevating the team’s impact through better analytics, dashboards, and strategic insights.

Responsibilities

Essential Duties/ResponsibilitiesOwn Lead Routing Strategy \& Performance

• Drive the strategy and analytics behind our lead routing systems, ensuring optimal distribution across sales teams and channels
• Document and maintain routing logic, processes, and governance to ensure clarity and scalability across stakeholders
• Identify opportunities to improve routing effectiveness through segmentation, prioritization, and strategic rule changes
• Partner with Engineering and Sales Strategy teams to design and implement improvements to routing logic and infrastructure

Drive Dashboarding That Improve Revenue Outcomes

• Build and maintain dashboards in Sigma that track routing performance, conversion metrics, and downstream funnel impact
• Develop deeper analytics to understand how routing decisions influence conversion rates, speed\-to\-dial, and revenue performance
• Translate data into clear, actionable recommendations for leadership and cross\-functional stakeholders
• Deliver executive\-level readouts that influence strategic decisions around lead distribution and sales performance

Lead Cross\-Functional Initiatives

• Manage complex cross\-functional projects involving Sales Strategy, Engineering, Revenue Operations, and Analytics
• Ensure routing changes are well understood, documented, and communicated across the organization
• Serve as the analytics leader responsible for turning routing insights into operational improvements

Manage and Develop Analysts

• Lead and mentor analysts responsible for supporting routing analytics and reporting
• Guide analytical prioritization to ensure the team focuses on highest\-impact opportunities
• Establish strong analytical standards around dashboarding, documentation, and insight delivery

Qualifications

Education/Experience* Bachelor’s degree in Business, Economics, Analytics, Statistics, or a related field

• Master’s degree preferred (MBA, MS in Analytics, Economics, Data Science, etc.)
• 7\+ years of experience in analytics, strategy, revenue operations, consulting, or a related field
• Experience managing analysts or leading analytical workstreams
• Proven track record translating data into strategic recommendations that influence business outcomes
• Experience working cross\-functionally with technical teams and sales teams

Required Skills/Abilities* Strong analytical and strategic thinking skills

• Excellent stakeholder management and cross\-functional leadership
• Ability to communicate complex insights clearly to executive audiences
• Experience building dashboards and analytics solutions
• Experience working with BI tools such as Sigma, Tableau or Power BI
• Exposure to Salesforce data and sales pipeline analytics preferred

National Debt Relief Role Qualifications:* Computer competency and ability to work with a computer.

• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast\-paced, high\-volume setting.
• Use and navigate multiple computer systems with exceptional multi\-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.

Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job\-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $163,500 \- $188,000 annually. About National Debt Relief

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most\-trusted and best\-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

Rated A\+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Want to learn more about who we are? Connect with us on social!

Benefits

National Debt Relief is a team\-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

Our extensive benefits package includes:* Generous Medical, Dental, and Vision Benefits

• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre\-tax Transit Benefits
• No\-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

Access to your earned wages at any time before payday *

National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here

• For information about our Applicant Terms, please see here*

\#LI\-REMOTE