IT Business Operations Manager

About This Role

Who we are

Performance Data Center provides IT support for three chartered community banks. We are a family\-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision\-making and hometown involvement, setting our community bank apart from the rest.

Our mission

Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.

Our values

• Passion: We have an unrelenting drive to be great. Quality service is our \#1 priority.
• Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
• Leadership: We are competitive leaders in our markets and a go\-to source for finance and lending.
• Community: We’re proud to support each other and our local communities. We win when our customers win.

To learn more about us, visit www.firstnationalbanks.bank

About the role

The IT Business Operations Manager oversees the day\-to\-day business and administrative operations of Performance Data Center (PDC). The role focuses on financial operations, budget oversight, governance coordination, and operational support that enable effective IT operations. The position works closely with IT leadership, including the Chief Technology Officer, IT Director, Information Security Officer, and Information Technology Operations Manager, to support audits and regulatory activities while promoting accurate, efficient, and compliant PDC operations.

This position can be located in Sioux Falls or Pierre, SD. It is performed on\-site.

What you will do

• Oversees administrative services including maintaining PDC records and files
• Coordinates board governance activities, including preparation of board packets, scheduling meetings, and documenting official minutes.
• Completes accounting cash management, accounts payable and general ledger duties as needed.
• Manages the IT operating and capital budgets, forecasting, and oversight of PDC balance sheet accounts.
• Prepares financial reports for internal use.
• Oversees continuity and disaster‑recovery readiness for the bank’s core banking platforms, digital channels, and supporting IT systems, ensuring recovery procedures, technical documentation, and testing meet regulatory and audit expectations.
• Supports and coordinates independent audits and regulatory examinations.
• Assists with the development and maintenance of policies, procedures, and standards related to technology operations, system access, and software governance.
• Other duties as assigned.

What you will need

• Bachelor’s degree preferred; associate’s degree or equivalent combination of education and experience considered.
• 2\-5 years of experience in operations, accounting, or a related field.
• Financial services experience preferred.

What we offer

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation, Sick, and Holiday time
• A competitive 6% 401k match
• And more!

Candidate must pass a pre\-employment screening including credit history and criminal record check.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.