Manager I, Revenue Operations

About This Role

About Pinterest

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

We're looking for a Billing Manager to lead global ads billing operations and a small team of revenue operations specialists. This role will own month‑end billing, invoicing accuracy, and billing‑related SOX controls, while driving process improvements and tooling in partnership with Billing Engineering and our Finance transformation teams.

This is a hands\-on people manager role: you'll both manage and coach the team and be directly involved in complex investigations, reconciliations, and escalations.

What you'll do

• Lead global billing operations for ads, including month‑end billing runs, invoice generation, and coordination with Order Management and Sales to ensure accurate, timely invoicing in line with close calendar and SLAs.
• Own month‑end billing review and SOX controls, approval of higher‑risk billing adjustments, and sign‑off on key invoicing controls.
• Manage complex billing adjustments and reconciliations, overseeing makegoods and other adjustments.
• Serve as the primary billing point of contact for Collections, and Sales on escalations, invoice issues, and advertiser/agency questions, ensuring clear communication and timely resolution.
• Manage and develop the Billing team, setting priorities, balancing workloads, and driving clear expectations, feedback, and career development for specialists.
• Drive process and systems improvements using AI and partnering with Engineering, Product and CAO Transformation teams to reduce manual work, enhance dashboards and automation, improve data quality, and strengthen OTC billing controls.

What we're looking for

• 5\+ years of experience in revenue operations, billing, or revenue accounting, including hands‑on work in a large or fast‑growing company.
• 2\+ years of management experience leading analysts or specialists in finance, billing, or AR.
• Strong working knowledge of order‑to‑cash processes, including invoicing, billing adjustments, AR, and revenue recognition interactions.
• Experience operating in a SOX‑compliant environment and working with external auditors.
• Comfort working with large data sets and systems such as Oracle R12 or another tier‑one ERP, plus CRM (e.g., Salesforce) and BI tools (e.g., Tableau or similar).
• Excellent communication skills and a track record of partnering with cross‑functional teams (Sales, OM, Engineering, Product, Data).

Relocation Statement

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In\-Office Requirement Statement

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day\-to\-day can vary based on the needs of each organization or role.
• This role will need to be in the office for in\-person collaboration 3\-4 times/quarter.

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Our Commitment to Inclusion

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.