Director of Sales Operations

About This Role

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Identifies markets and products to drive long term growth in the business.

· Develops and executes on strategies for organic and acquisition growth.

· Develops sales strategy to support revenue growth: distribution channels, direct sales, potential

partnerships, etc.

· Develops strategic marketing plans to achieve business objectives for products and services.

· Develops and implements strategic sales plans and coordinates sales distribution by establishing sales

territories and goals.

· Directs staffing, training, and performance evaluations to develop and control sales program.

· Plans and conducts market research to identify opportunities for increased sales.

· Reviews analysis of marketing surveys on current and new product concepts to recommend future product

development.

· Develops pricing strategies designed to take advantage of market opportunities.

· Prepares periodic sales report showing sales volume, potential sales, and areas of proposed customer base

expansion.

· Provides post\-event reports, analysis, and regular status reports on marketing programs.

· Develops relevant leading indicators.

· Works with Marketing Communications to ensure strong and consistent messaging through branding,

collateral advertising, and Internet web page development.

· Analyzes marketing programs and adjusts strategy and tactics to increase effectiveness.

· Monitors and evaluates the activities and products of the competition.

· Meets with key customers, assisting sales representative with maintaining relationships and negotiating and

closing deals.

· Develops and maintains relationships with key rep owners to enable effective partnerships with corporate

management.

· Helps establish and maintain consistent corporate image throughout product lines, promotional materials,

and events.

· Establishes strategic business relationships with key customers.

· Manages after sales support, including Field Service, Technical Support and Parts Sales.

· Attend 2\-5 trade shows per year.

Supervisory Responsibilities: Directly supervises up to 5 direct employees and up to15\-20 indirect internal employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor's degree from an accredited four\-year college or university required, with a master’s or MBA preferred, or equivalent combination of education and experience. Eight or more years of experience in a Sales Director role demonstrating progressive experience and a proven record of success. An engineering background or strong technical aptitude is preferred as well as and experience managing external sales associates and rep firms. Experience in high end custom capital equipment and global sales is desired.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to speak Spanish is desirable. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: CRM systems; Order processing systems; MS Office software.

Other Qualifications: Must be able to travel up to 30% of the time both domestically and internationally to meet with customers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet Core Competencies To perform the job successfully, an individual should demonstrate the following competencies: · Customer Service \- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. · Interpersonal Skills \- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. · Oral Communication \- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication \- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. · Teamwork \- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Leadership \- Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. · Quality Management \- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. · Organizational Support \- Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. · Motivation \- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Planning/Organizing \- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. · Professionalism \- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. · Quality \- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. · Quantity \- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. · Safety and Security \- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. · Adaptability \- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Pay: $76,650\.30 \- $92,310\.04 per year

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person