Associate Manager, Foundry Sales Operations

About This Role

Please Note

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6\-month period.

Advancing the World's Technology Together

Our technology solutions power the tools you use every day\-including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.

What You'll Do

Process and manage orders, verifying pricing, working with Logistics. Monitor revenue, process RMA's, sample requests, create invoices for certain accounts as needed and resolve other daily sales operations issues.

JOB RESPONSIBILITIES

• Support foundry account managers, HQ and customers\-answer questions, resolve issues.
• Customer order and delivery schedule management. Track and manage customer purchase orders, including expediting orders, verifying pricing, working with logistics team to ensure product is shipped quickly and efficiently to customers.
• Monitor revenue and resolve credit issues with customers and Samsung's credit department.
• Responds to customer inquiries of delivery status, shipments, RMA, and others.
• Partner with Account Managers to establish new accounts/engagements.
• Aggregate customer and sales forecast; enter data into the Demand Planning system.
• Monitor and process all RMA requests and discrepant returns.
• Create, enter and invoice customer orders through SAP.
• Prepare and provide reports to management.

Location: Daily onsite presence at our San Diego, CA in alignment with our Flexible Work policy

Reports to: Sr Director, B2B Account Sales

What You Bring

• Bachelor's degree
• 3\-5 years of experience in semiconductor industry or supply chain or sales operations field
• Strong data analysis skills and attention to detail
• Proficient Excel, Word, and PowerPoint
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts
• Additionally, we look for the following universal qualities in all candidates:
• Resourceful Achiever: self\-driven and proactive, you apply logic and reason to effectively solve problems and manage risks.
• Avid Learner: you eagerly take on new challenges and seek out opportunities to grow and stretch
• Passionate Owner: you are energized by your work, taking ownership and delivering results without ego
• Committed Collaborator: with a positive attitude and commitment to get to the best result, you welcome ideas from others and drive processes forward in an inclusive manner

PREFERED SKILLS

• Korean speaking/writing is preferred.
• Manufacturing and supply chain management experience is plus.

\#LI\-KS1

Equal Opportunity Employment Policy

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long\-term conditions, neurodivergent individuals, or those requiring pregnancy\-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

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At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate's genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process.

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https://semiconductor.samsung.com/about\-us/careers/us/privacy/