Business Operations Analyst (HCA/ASD #7383)

About This Role

Posting Details

Interviews are expected to be conducted within two weeks of closing date.

This job posting may be used to fill multiple vacancies.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees continuous growth and wellness.

Why does the job exist?

The Business Operations Analyst will

Support the Restitution Bureau in posting payments received from clients;

Utilize the Automated System Program Eligibility Network (ASPEN) to post payments to the clients account, manage and maintain logs of payments, memos, refunds and restorations;

Work on daily and monthly reports and reconciliations;

Prepare monthly Revenue, New Claims and Refund Journal Entries (JE);

Perform as back up for administrative position by picking up mail, opening, distributing and scanning into ASPEN;

Support the bureau as needed with any special projects or other tasks.

How does it get done?

The Business Operations Analyst is responsible for: Preparing financial journal entries efficiently, accurately and follow through ensuring final approvals;

Managing and maintaining logs for payments received and posting to clients' accounts;

Processing memos and refunds in an efficient and timely matter;

Assisting in cross training administrative position in understanding and preparing refunds and monthly JE's.

Who are the customers?

Citizens of New Mexico;

Health Care Authority (HCA) Divisions and Management.

Ideal Candidate

Citizens of New Mexico;

Health Care Authority (HCA) Divisions and Management.

Minimum Qualification

High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid driver's license.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

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Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.