Job Details

Company T.R. Metal Crafters
Location Loyal, WI, US
Work Type On-site
Level Mid

About This Role

About Us

We are a third\-generation, family\-owned manufacturing and distribution company established in 1956\. For nearly 70 years, we’ve served agricultural, dairy, and hobby farm customers who depend on durable equipment and dependable service.

Our business includes both in\-house manufactured products and distributed product lines, sold through direct sales and a growing dealer network. We’ve built our reputation by doing things the right way—prioritizing craftsmanship, accountability, and straightforward service.

As our sales activity, dealer relationships, and marketing\-generated leads continue to grow, we are investing intentionally in people and systems that allow us to scale without losing the pride, quality, and personal service that define our company.

The Opportunity

We’re adding a Sales Operations Coordinator to our team to help keep sales organized and running smoothly as we grow. This role supports customers, dealers, and our sales team by handling quotes, orders, purchasing coordination, follow\-up, CRM management, and day\-to\-day communication, making sure nothing falls through the cracks.

This position will also serve as our in\-house HubSpot expert and liaison to our outside marketing partner, ensuring alignment between sales, marketing, and customer communication.

It’s a great fit for someone who enjoys working with people, staying organized, owning systems, and playing an important role in the growth of the business.

Why You’ll Love Working Here

\- Your work matters. We’re a small, stable, and growing team, which means what you do every day makes a difference.

\- We take pride in doing things right, and your communication and attention to detail helps the whole team succeed. \- We own our work and support each other. When something needs to get done, we pitch in and solve problems together.

Values We Live By

\- Craftsmanship matters—quality and pride in work come first \- Accountability—people own their roles and follow through \- Teamwork—we solve problems together \- Long\-term mindset—we invest in people, not short\-term fixes

What You’ll Do

Sales \& Customer Support

\- Prepare customer quotes and enter sales orders accurately and efficiently \- Research and follow up with customers and internal teams on quotes, orders, and questions

\- Assist with dealer onboarding, setup, and support

\- Follow\-up on inbound sales leads, and engage the sales team as needed

\- Interact with customers and partners with professionalism, positivity, and confidence to ensure an excellent experience

Sales Administration \& Reporting

\- Maintain customer, dealer, and pricing information in ERP and CRM systems

\- Serve as the in\-house HubSpot expert, managing data accuracy, workflows, reporting and sales pipeline visibility \- Assist with tracking sales activity, opportunities, and metrics \- Lead the setup of large customer accounts

Marketing \& Growth Support

\- Serve as the primary point of communication with our outside marketing partner, providing feedback and ensuring alignment with sales priorities

\- Assist leadership with outreach to prospective dealers \- Coordinate and participate in trade shows, open houses, and dealer events (preparation, logistics, customer interaction, and follow\-up) \- Help ensure consistent communication across all customer touchpoints

Purchasing \& Supplier Coordination

\- Purchase items from approved suppliers that will be resold through our distribution channels

\- Coordinate with suppliers on pricing, availability, lead times, and order status

\- Ensure accurate cost and price tracking, and alignment between systems and departments

What We’re Looking For

\- 3\-5 years experience in sales support, customer service, inside sales, or purchasing \- Strong organizational, communication, and follow\-up skills \- Highly competent navigating and managing data across multiple systems, including Microsoft Office, ERP, CRM, and order management systems. Experience with HubSpot preferred.

\- Ability to interact with customers and partners with professionalism, positivity, and confidence \- Customer\-focused mindset with strong attention to detail

Job Type: Full\-time

Benefits

  • 401(k)
  • 401(k) 6% Match
  • 401(k) matching
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Work Location: In person

Quick Apply

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