Global OEM Sales Operations Manager

About This Role

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client\-centric and digitally\-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Job Summary

The Global OEM Sales Operations role at Xerox is responsible for optimizing sales processes, managing operational efficiencies, and providing strategic support to Xerox's Original Equipment Manufacturer (OEM) sales teams worldwide. This position ensures seamless execution of sales initiatives and contributes to the overall growth and profitability of the OEM business.

Responsibilities

• Develop, implement, and maintain sales operational processes and tools to enhance efficiency and effectiveness for the global OEM sales organization.
• Manage sales forecasting, pipeline management, and reporting activities, providing accurate and timely insights to leadership.
• Collaborate with regional sales teams, finance, marketing, and product development to ensure alignment of sales strategies and operational execution.
• Administer and optimize MDM (Master Data Management) systems for the OEM business, ensuring data integrity and utilization for sales transactions and analysis
• Analyze sales data and market trends to identify opportunities for process improvements and revenue growth.
• Lead or participate in cross\-functional projects aimed at improving sales productivity and overall business performance.
• Monitor key performance indicators (KPIs) and provide regular performance reports to senior management, highlighting areas of success and opportunities for improvement.
• Act as a primary point of contact for OEM sales teams regarding operational inquiries and support needs.
• Present to Head of Sales OEM customer sales performance on a monthly basis

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Finance, Supply Chain or a related field. MBA preferred.
• 5\+ years of experience in sales operations, business operations, or a similar analytical role, preferably within a global organization or the technology sector.
• Strong analytical skills with the ability to interpret complex data, identify trends, and provide actionable insights.
• Proficiency in Microsoft Office Suite, particularly advanced Excel skills (pivot tables, VLOOKUPs, data analysis).
• Excellent communication, interpersonal, and presentation skills with the ability to influence stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast\-paced environment.
• Understanding of OEM business models and sales cycles is highly desirable.
• Experience with global teams and diverse cultural environments.
• Strong problem\-solving abilities and a proactive approach to identifying and resolving operational challenges.

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