Business Operations Manager

About This Role

Responsibilities

The Business Operations Manager is responsible for organizing and coordinating the administrative operations of Zaugg Timber Solutions. The position ensures efficient internal processes across HR administration, accounting coordination, billing, office management, internal systems and other duties as they may arise. The role supports leadership and operational teams by maintaining accurate records, coordinating internal recordkeeping, and supporting smooth day‑to‑day office operations.

Primary Tasks

• Management of HR systems including employee records, onboarding documentation, and personnel files
• Administration of employee benefits including coordination with benefit providers and brokers
• Coordination of accounting documentation including invoices, expense tracking, and bookkeeping inputs
• Reporting accounting to the group CFO
• Tracking of supply orders and customer orders to support production and operational coordination
• Tracking of vendor bills payable and customer invoices
• Management of office operations including supplies, document organization, office scheduling, and office general correspondence
• Administration of internal IT systems and document storage including software accounts and coordination with external IT providers
• Preparation and organization of internal reports and administrative documentation
• Ensuring accurate administrative compliance and recordkeeping across company operations
• Tracking of deadlines for grant administration
• Tracking ISO9001 internal controls
• Compliance with global group best practices
• Other administrative tasks which may arise from time to time

Additional Tasks

• Support of leadership with administrative coordination and operational planning
• Improvement of internal administrative workflows and documentation processes
• Assistance with onboarding and orientation of new employees
• Coordination with external service providers including accountants, insurers, and IT consultants
• Maintenance of company administrative databases and internal information systems

Culture

• Integrity, honesty and detail orientation
• Team orientation and strong communication with both office and production staff
• High level of organization and operational reliability
• Commitment to accuracy, discretion, and professionalism in administrative matters

Qualifications

• Bachelor’s degree in business administration, management, accounting, or similar field preferred
• 7\+ years of experience in administration, office management, or operations support
• Experience with HR software, bookkeeping coordination, and benefits administration
• Strong organizational and documentation skills
• Exceptional skill in generating and keeping timelines for deliverables
• Proficiency with standard office and business software platforms
• Very strong references with at least three from direct managers at former employers

Salary Range

$90,000 – $130,000 annually depending on experience and qualifications. Additional $31,000 in PTO and benefits.

Timeline

The company is seeking the right individual and will take as long as necessary to find them.

Job Types: Full\-time, Part\-time

Pay: $90,000\.00 \- $130,000\.00 per year

Expected hours: 35 per week

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person