Business Systems Manager - Commercial Enablement & Marketing

About This Role

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Business Systems Manager – Commercial Enablement \& Marketing Technology is responsible for leading the strategy, delivery, and optimization of systems and programs that power the front end of the commercial funnel, including lead generation, digital marketing, sales enablement, content management, and sales training capabilities.

This role partners closely with Marketing, Digital, Sales Enablement, and Sales Operations to ensure that commercial systems and processes translate into measurable pipeline generation, improved sales productivity, and enhanced field execution.

The role is accountable for both technology delivery and business outcomes, with a strong focus on adoption, effectiveness, and continuous optimization of commercial capabilities. This includes leading strategic initiatives such as the Sales Enablement platform consolidation.

How You'll Create Impact

Commercial Funnel Systems Ownership

• Supporting the front\-end commercial funnel, Lead to Opportunity Management
• Partner with Sales and Marketing team for stakeholder engagement and governance with senior leaders.

Marketing \& Digital Campaign Enablement

• Partner with Marketing and Digital teams to operationalize multi\-channel campaigns and demand generation programs

Sales Enablement Platform Ownership

• Lead the Sales Enablement transformation program, including:
• Replacement of legacy Sales Enablement tools
• Definition of future\-state content, training, and enablement capabilities

Delivery Leadership \& Continuous Improvement:

• Own IT systems and processes responsible for the delivery, support, and enhancement of commercial applications
• Drive continuous improvement based on: Business outcomes and KPIs
• Collaborate with Architecture, Security, and Global IT teams to ensure.

Financial \& Resource Management

• Manage project budgets related to commercial systems and initiatives
• Oversee internal and external resources supporting delivery and operations
• Ensure effective allocation of resources to maximize business impact

What Makes You Stand Out

• Strong business acumen with a focus on commercial outcomes and pipeline impact
• Ability to translate business needs into scalable technology solutions
• Data\-driven mindset with strong analytical and problem\-solving skills
• Excellent communication and stakeholder management skills
• Proven leadership in delivering complex, cross\-functional initiatives
• High degree of ownership, accountability, and execution focus
• Experience in MedTech industries

Your Background

Required Experience \& Qualifications

• Bachelor’s degree with 6\+ years of relevant experience; or equivalent combination of education and experience
• 5\+ years of experience in IT, Business Systems, or Commercial Applications roles
• Proven experience supporting Marketing, Sales Enablement, or Sales Operations functions
• Experience leading enterprise platform implementations or transformations (e.g., CRM, enablement platforms, marketing technologies)
• Experience managing cross\-functional teams and stakeholders in a matrixed environment
• Strong understanding of commercial processes, digital marketing, and sales workflows
• Experience with Sales Enablement platforms (e.g., Highspot, Seismic)
• Experience with Salesforce
• Experience with marketing automation and digital campaign tools

Travel Expectations

• Up to 20% travel

Expected Compensation: 125,000\-160,000 USD base salary

EOE/M/F/Vet/Disability