CRM & Sales Operations Manager

CRM & Sales Operations Manager

Location: Chatsworth, CA Job Type: Full-Time (Onsite)

Job Summary

We are seeking an experienced CRM & Sales Operations Manager to oversee lead generation, CRM management, sales support, and sales performance tracking. The ideal candidate will have strong team leadership, analytical, and communication skills, with experience managing sales pipelines, maintaining accurate CRM data, improving lead conversion, and optimizing sales processes.

In this role, you will lead and support sales operations activities, coordinate lead follow-ups, monitor key performance indicators (KPIs), analyze sales data, and implement strategies to improve team productivity and operational efficiency. Experience in the building materials, construction products, manufacturing, or distribution industry is a plus.

Required Skills and Qualifications

• Minimum 4 years of experience in sales operations, CRM management, sales support, lead generation, business development, or inside sales management.
• Strong experience in lead generation, lead qualification, and sales pipeline management.
• Proficiency in CRM platforms such as Salesforce, HubSpot, or Zoho.
• Experience with data analytics, KPI tracking, sales reporting, and performance monitoring.
• Team leadership and experience managing or mentoring sales support or lead generation teams.
• Strong communication, coordination, organizational, and problem-solving skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to maintain accurate CRM records, improve workflows, and streamline sales processes.
• Experience coordinating sales follow-ups, outbound campaigns, and lead conversion activities.

Preferred Qualifications

• Experience in building materials, construction products, manufacturing, or distribution.
• Familiarity with sales prospecting tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, or similar platforms.
• Experience developing sales dashboards, improving reporting processes, and automating workflows.

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you a U.S. citizen or a Green Card holder (permanent resident)? This position is open only to U.S. citizens and Green Card holders. Visa sponsorship is not available now or in the future.
• Do you have hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools? (If Yes, please list the CRM platform(s) you have used and your years of experience with each)
• Do you have experience in sales operations, sales support, lead generation, or inside sales management? (f Yes, please specify the relevant area(s) and your years of experience)

Work Location: In person