Sales Operations Associate

About This Role

Sales Operations Associate

Reports to: Sales Operations Director

Level: Entry\-level to intermediate (1–3 years)

Overview

This in\-office role fulfills ongoing operational needs that drive the ultimate success of the sales team by improving data accuracy, updating business systems like the CRM, and completing coordinated tasks that improve the effectiveness across the organization. You’ll partner with the Sales Operations Director to ensure the right work is completed at the right time, with clarity and attention to detail.

What You’ll Do

• Execute the data strategy by maintaining clean, accurate, and organized information that enables the organization to operate with confidence and clarity
• Own the tactical execution of system and process improvements by implementing configurations, updates, and adjustments that align with the operational vision for sales excellence
• Handle incoming requests by gathering needed details, confirming expectations, and completing the associated data or system updates
• Build and maintain knowledge bases that support process consistency and improve sales team comprehension and success, and ultimately striving to minimize administrative burden
• Assist in coordinating operational changes by preparing information, organizing inputs, and ensuring updates are recorded accurately
• Provide structured, detail\-oriented support that helps clarify next steps, identify missing information early, and maintain alignment with expectations.
• Drive key initiatives forward by taking guided ownership of the tactical execution that turns strategy into sustainable, reliable operational improvements
• Build trust and operational stability through reliable execution of recurring responsibilities and core processes, enabling management and leadership to focus on strategy and organizational impact
• Own the full lifecycle of vendor marketing funds: invoice programs, track commitments, collect funds, reconcile payments, and report status.

Tools You’ll Use

Salesforce; Website/ERP; Excel; Asana/PM tool; Dialpad; Microsoft 365 Suite; Power BI (as\-needed support); SQL (as\-needed/support); must be comfortable using AI technology/ agents.

What You Bring

• 1–3 years in business operations, sales operations, revenue operations, or coordinator/administrative operations roles with data/administrative responsibilities.
• Strong proficiency in Excel and comfort working within CRM and business systems.
• A natural ability to quickly learn new technology and business platforms; tech\-savvy and adaptable to evolving tools.
• Solid documentation habits, attention to detail, and clear written communication.
• Reliability, follow\-through, and a steady, organized working style.

How You Work

You enjoy learning new tools, systems, and processes and can apply what you learn quickly. You understand that growth often comes from doing, iterating, and improving. You stay flexible and open\-minded as workflows and technologies evolve, adapting smoothly without losing momentum. You bring curiosity, initiative, and a willingness to build new skills while seeking guidance when needed. This role is not remote. This position is expected to work on\-site alongside our Sales Team during standard business hours.

Why You’ll Love Working at Alps Controls

At Alps Controls, you’re not just supporting operations, you’re helping to shape the backbone of a fast‑growing, industry‑leading e‑commerce platform in the building automation space. You’ll work with a team that thrives on collaboration and continuous improvement, where new ideas are welcomed. The work you do will have a direct, visible impact on how internal teams function and how customers experience our brand. If you’re someone who enjoys learning, building, and making systems better, you’ll find yourself growing here.... quickly. Oh, and we work half\-day Fridays!

Growth Path

Opportunities in Sales and Business Operations, as roles evolve and the company grows.

This role may not align well if…

You prefer rigid routines or single\-system specialization, avoid administrative/detail\-heavy work, avoid office culture and the social aspects of work, struggle with shifting priorities or revisions, resist guidance, do not communicate when blocked, or seek high\-level strategy responsibilities.

Pay: $45,000\.00 \- $55,000\.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• On\-site gym
• Paid time off
• Vision insurance

Application Question(s)

• Are you willing to work on\-site during standard business hours (this role is not remote)?

Experience

• business operations or coordinator/administrative: 1 year (Required)
• Microsoft Excel: 2 years (Required)

Ability to Commute

• Homestead, PA 15120 (Required)

Work Location: In person