Sales Operations Manager

Sales Operations Manager

Location: Hamilton, GA Job Type: Full-time Salary: $75,000–$90,000 per year Bonus: Eligible for an annual performance bonus of up to 10% based on defined KPIs Work Location: Primarily based in Hamilton, GA, with some flexibility Travel: None required

Position Overview

We are seeking a hands-on Sales Operations Manager to help build and manage the processes, reporting, tools, and information that support our growing sales organization.

This role is ideal for someone who is highly accurate, detail-oriented, analytical, organized, and comfortable working with sales data, customer information, forecasting, promotions, pricing, and reporting.

This is not intended to be a senior leadership position initially. We are looking for someone who enjoys solving problems, improving processes, and building scalable systems that allow a growing organization to operate more efficiently.

Key Responsibilities

• Maintain accurate sales reporting and track performance by customer, product, and other key measures.
• Coordinate customer and SKU-level forecasting inputs with Sales and Supply Chain.
• Maintain customer promotion calendars, promotional information, and trade-spending documentation.
• Manage customer pricing information and assist with implementation of approved pricing changes.
• Coordinate new customer and new item setup, including retailer and distributor requirements.
• Track distribution, sales trends, promotional performance, and other execution opportunities.
• Support brokers, distributors, and the Sales organization with accurate and timely information.
• Assist with customer deductions, trade-spending reconciliation, and supporting documentation.
• Maintain standardized sales processes, trackers, reports, and CRM information.
• Identify opportunities to simplify, standardize, and automate recurring processes as the business grows.

What We're Looking For

• 3+ years of relevant professional experience in Sales Operations, Sales Analytics, Customer Operations, Demand Planning, Trade Marketing, Finance, Supply Chain, or a related function.
• Strong Microsoft Excel skills and comfort working with detailed sales and customer data.
• Exceptional accuracy and attention to detail.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Analytical mindset with the ability to identify discrepancies, trends, and opportunities.
• Strong follow-through and personal accountability.
• Process-oriented approach with an interest in improving efficiency and scalability.
• Ability to communicate effectively across Sales, Finance, Supply Chain, Customer Service, and other functions.
• Food, beverage, CPG, retail, or distribution experience is preferred but not required.
• Bachelor's degree preferred.

What Success Looks Like

The successful candidate will become a reliable operational resource for the Sales organization. Success will be measured by:

• Accuracy and timeliness of sales reporting
• Quality of customer and product data
• Accuracy of pricing and promotional information
• Forecasting discipline and completeness
• Improved visibility to sales and trade spending
• Reduction in preventable errors
• Consistent follow-through on deadlines
• Development of repeatable and scalable processes

We are particularly interested in someone who approaches processes by asking:

How can we make this more accurate, simpler, repeatable, and scalable?

Compensation & Benefits

The base salary range for this position is $75,000–$90,000, depending on experience and qualifications.

The position is also eligible for an annual performance bonus of up to 10% of base salary, based on established individual and company KPIs.

Employees are eligible for a competitive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Other company-provided benefits

Work Environment

This is a full-time position primarily based at our Hamilton, Georgia facility, with some flexibility based on business needs and the responsibilities of the position.

No travel is required for this role.

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How would you describe your Microsoft Excel proficiency?

Beginner / Intermediate / Advanced

• Do you have experience working with sales reporting, forecasting, customer promotions, pricing, trade spending, or customer-level sales data?

Experience:

• Sales Operations, Customer Operations, or other function?: 3 years (Preferred)

Work Location: In person