DIRECTOR OF MARKETING OPERATIONS AND REPORTING, SPECIALITY INSURANCE

About This Role

Location: Telecommute

Job Type: Contract to Perm

Compensation Range: $65 \- 73 per hour

In the world of Specialty Insurance, success isn't just about brand\-it's about the precision of distribution. Our client is seeking a Director of Marketing Operations \& Reporting who understands the high\-stakes logic of Wholesale Brokerage, Delegated Authority, and Program Management for a temp\-to\-perm opportunity. You aren't just managing campaigns; you are building the operational engine that translates underwriting business logic into scalable market growth. You will lead the transformation of our marketing workflows, ensuring our systems are as sophisticated as the captive and affinity business we manage.

Responsibilities

How You Will Contribute

• Operational Architecture: Build and optimize the workflows that connect our internal underwriting logic to our external brokerage partners.
• Performance Insight: Develop the "Source of Truth." You will oversee analytics and build dashboards that track KPIs across complex divisions, giving leadership visibility into program effectiveness and business impact.
• Strategic Alignment: Act as the bridge between Divisional Marketing Teams and Business Goals. You'll ensure that resources are allocated to the highest\-value initiatives, from new program launches to captive growth.
• Change Leadership: Lead marketing transformation initiatives. You'll move the needle on how we use technology (Wrike, HubSpot, SharePoint) to create a repeatable, scalable model for success.
• Cross\-Functional Synergy: Collaborate with underwriting, sales, and executive leadership to ensure our marketing operations support our delegated authority mandates and regulatory requirements.

Qualifications

• Industry Expertise: Minimum of 5 years leading Marketing Ops in a highly regulated environment. Deep experience in Wholesale, MGA/MGU, or Delegated Authority models is highly preferred.
• Business Logic Fluency: You understand the nuances of the wholesale value chain\-from brokerage and affinity groups to captive structures.
• Tech Stack Mastery: Advanced proficiency in HubSpot (Automation), Wrike/Smartsheet (Project Management), and SharePoint. Experience with AI communication platforms is a major plus.
• Analytical Rigor: A proven track record of turning "messy data" into actionable dashboards and OKR tracking.
• Meritocratic Mindset: You are a self\-starter who thrives in a culture that rewards performance, transparency, and a "hands\-on" leadership style.

JOBID: 042026\-130267

\#LI\-CELLA

\#LI\-MM2

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD\&D, and life insurance offerings, short\-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30\) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.