Sales Operations Engineer

About This Role

About the Company

About the Company

R.A Jones, headquartered in Covington, KY, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma \& healthcare, and industrial goods industries.

R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging.

R.A Jones is part of Coesia, a group of innovation\-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.

Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.

About the Role

About the Role

The Systems Integration Sales Operations Engineer (SOE) receives requests for proposals from Account Managers or other Sales channels then helps determine the appropriate R.A Jones/COESIA/OEM machine solution working with the Systems Integration Application Engineer. Then develop the Cost/Pricing Worksheet and prepare the proposal. When we receive an order, the SOE prepares the Order Card and conducts the Order Card meeting at which time the order is handed off to the Project Manager. You will apply knowledge of R.A Jones and COESIA equipment to provide technical expertise and support to the Area Sales Managers and customers for R.A Jones System Integration strategies.

In this role you are responsible for

• Prepare Cost / Pricing Worksheets supporting Systems Integration including R.A Jones/COESIA/3rd Party equipment
• Obtain “buy\-in” from Engineering, Service, and Manufacturing for cost estimates for R.A Jones Equipment
• Identify project risks
• Configure the machine to be quoted based on the RFQ Checklist submitted
• Assist Area Sales Managers with machine capabilities and ballpark pricing for project screening
• Meet with Engineering to determine concepts and cost estimates for custom machine content
• Preliminary review of customer’s specifications to determine the appropriate stakeholders
• Coordinate review of customer’s specifications by Engineering
• Prepare and submit Firm Proposal Approval forms as needed for firm proposals
• Prepare proposals (budget and firm)
• Keep the CRM system current for all assigned Opportunities
• Responsible for updating and keeping current all Cost Worksheet templates and all proposal templates for their assigned machine lines
• Prepare Order Card when a PO is received for a machine they proposed.
• Prepare the Order Acknowledgement Letters for orders received that they proposed
• Drive shorter proposal response time from RFQ to proposal
• Drive shorter time from customer PO to Order Card meeting and handoff to Project Management

What You Need to Be Successful

What you need to be successful

• Bachelor’s Degree or equivalent combined experience with an emphasis on technical selling
• 5\+ yrs. Experience in same or similar role
• Technical knowledge of packaging equipment or related industry
• Blueprint reading skills required.
• Strong customer service, leadership, and sales support skills.
• Strong communication and interpersonal skills. Must be able to demonstrate active listening, organized presentation, and effective writing skills. Persuasive in interactions with others.
• Must have a strong working knowledge of computers applications including Microsoft Office Products (Microsoft Word, Excel, Outlook, MS Project, and PowerPoint) and the ability to effectively utilize CRM tools such as Microsoft Dynamics
• Understanding of commercial terms and ability to negotiate and resolve commercial issues with customers.
• Working Conditions
• Safety glasses with side shields and steel toe safety shoes are required while in shop.
• Some exposure to dust, dirt, and noise.
• Must be willing to travel to customer and vendor sites on an occasional basis.

Our Offer

Our Offer

Coesia North America offers a competitive benefit package which includes, among other things:

• Multiple health insurance plan options
• Company paid life insurance.
• 401k with up to 6% company match
• Paid parental leave.
• Coesia is an equal opportunity employer and embraces diversity and inclusion

Job Reference: CGS13346