Sales Operations Coordinator

About This Role

Sales Operations Coordinator

Location: Mount Pleasant, SC Compensation: $45,000 \- $52,000 commensurate with experience. Job Type: Full\-Time

About Us

Specialty Food Solutions is a growing food manufacturer and supplier specializing in premium protein products sold through foodservice distributors primarily in the Southeast. We work with distributors, restaurants, hospitality groups, and foodservice operators throughout the region.

As a small company, every team member has a direct impact on the business. This position offers exposure to sales, operations, customer service, manufacturing, and business management, making it an excellent opportunity for someone looking to build a long\-term career.

Position Overview

We are looking for a highly organized, detail\-oriented Sales Operations Coordinator to support our sales team and help keep the business running smoothly.

This position serves as a central hub between customers, sales, and operations. You will often be the first point of contact for incoming orders, customer requests, pricing inquiries, and sales support activities. Your role will be critical in ensuring information is accurate, organized, and moving efficiently throughout the company.

The ideal candidate is proactive, comfortable on the phone, enjoys solving problems, and takes pride in staying organized.

Key Responsibilities

Customer Orders \& Account Support

• Receive and process customer orders submitted by phone, email, and distributor channels
• Generate and distribute customer estimates and pricing quotations
• Verify order details, product availability, and customer requirements
• Enter customer orders accurately and efficiently into company systems
• Serve as a primary point of contact for routine customer inquiries
• Communicate order status updates and assist with customer requests
• Coordinate with operations and production teams to ensure customer needs are communicated clearly
• Maintain accurate order documentation and customer records

Sales Operations Support

• Maintain and update customer, distributor, and prospect records within company CRM systems
• Track sales activities, customer interactions, and follow\-up actions
• Assist with sales reporting and KPI tracking
• Coordinate sample requests and customer follow\-up
• Build and maintain prospecting lists
• Assist with trade show planning, events, and sales meetings
• Coordinate communication between sales, operations, and customers
• Communicate sales activity information to the marketing department

Administrative Support

• Assist leadership with reporting, research, and special projects
• Order office supplies and coordinate miscellaneous office needs
• Support various operational initiatives as the company grows

Preferred Qualifications

• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Strong attention to detail
• Comfortable learning and working within multiple software systems
• Proficiency in Microsoft Office, particularly Excel and Outlook
• Ability to manage multiple priorities simultaneously
• Positive attitude and willingness to learn
• Self\-motivated and dependable
• CRM experience
• Customer service, inside sales, or order processing experience
• Experience with Microsoft 365

What Success Looks Like

• Orders are entered accurately and on time
• Customer requests receive prompt responses
• Follow\-ups happen consistently
• Customer and distributor information remains organized and current
• Sales activity is documented and visible
• Reports are accurate and delivered on time
• Salespeople spend more time selling and less time managing administrative tasks

The right candidate will gain hands\-on experience in sales operations, customer service, order management, food manufacturing, and business administration while working directly with company leadership.

Benefits

• Health Insurance
• Dental Insurance
• Retirement Plan
• Paid Time Off
• Flexible Schedule
• Professional Growth Opportunities

Work Location: In Person – Mount Pleasant, SC

Pay: $45,000\.00 \- $52,000\.00 per year

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• On\-site gym
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person