Director, Revenue Operations

About This Role

Role Overview

Data Axle is seeking a Director of Revenue Operations to serve as the operational engine behind our Commercial growth strategy. This leader will align Sales, Marketing, and Customer Experience through systems, process design, performance analytics, forecasting rigor, and AI\-enabled automation to drive scalable, predictable revenue performance across Enterprise and SMB segments.

This role combines traditional Sales Operations excellence with forward\-looking GTM systems architecture. The Director will lead revenue forecasting, projection modeling, and operational performance management while driving innovation in AI adoption, automation, and workflow optimization across the full go\-to\-market ecosystem.

Key Responsibilities

Revenue Strategy \& Forecasting

• Own sales forecasting, projection modeling, and revenue performance reporting

• Partner with Finance on forecasting accuracy, pipeline health analysis, and capacity planning

• Design scalable pipeline models supporting both Enterprise and high\-velocity SMB motions

• Develop leading and lagging performance indicators to improve revenue predictability

GTM Systems Architecture \& AI Innovation

• Architect and optimize end\-to\-end revenue workflows across Sales, Marketing, and Customer Experience

• Drive AI adoption across forecasting, lead routing, scoring, productivity automation, and performance analytics

• Evaluate and implement automation strategies that increase velocity and reduce operational friction

• Lead continuous improvement of commercial systems and integration strategy

Salesforce \& CRM Leadership

• Own CRM strategy and governance (Salesforce primary)

• Lead the Salesforce Administration team across the U.S. and India

• Ensure system integrity, scalability, and global process alignment

• Standardize lifecycle stages, definitions, and reporting structures

Cross\-Functional Alignment

• Serve as operational partner to Sales, Marketing, Customer Experience, and Finance leadership

• Maintain strong partnership with Marketing Operations while ensuring clear delineation of responsibilities

• Align people, processes, and tools across the full GTM organization

• Support territory planning, quota design, and compensation alignment

Team Leadership

• Lead and develop a high\-performing Revenue Operations function

• Build global operational rigor across distributed teams

• Foster a culture of accountability, clarity, and innovation

Requirements

Qualifications

• 8–12\+ years in Revenue Operations, Sales Operations, or GTM Operations

• Deep expertise in Salesforce architecture and CRM optimization

• Proven track record in sales forecasting and projection modeling

• Strong AI fluency and demonstrated experience driving automation and workflow innovation

• Experience supporting both Enterprise and high\-velocity SMB motions

• Experience leading global or multi\-region teams

• Strong executive presence and cross\-functional influence

• Systems thinker capable of aligning strategy with operational execution

What Success Looks Like

• Reliable, accurate forecasting with improved predictability

• Standardized global Salesforce environment with strong governance

• Increased pipeline velocity and conversion rates

• AI\-enabled workflows embedded into daily commercial execution

• Clear alignment across Sales, Marketing, and Customer Experience