National Director of Sales Training & Performance Enablement

About This Role

POSITION SUMMARY

Reporting to the Vice President of Learning and Development, with matrix reporting to the Senior Vice President of Sales, the National Director of Sales Training and Performance Enablement partners with Learning \& Development and Sales leadership to support the strategy, execution, administration, and evaluation of enterprise\-wide sales training programs that maximize sales team effectiveness.

This role collaborates with leaders to leverage a variety of learning modalities to onboard new sales team members, deliver ongoing sales skills development, and support performance improvement for underperforming team members.

The National Director supports and helps advance sales performance enablement initiatives, including the assessment of sales competencies, selling models, and skill development for both sales professionals and leaders.

In close partnership with sales leadership, this role contributes to ongoing training needs assessments and helps drive the design, development, delivery, and evaluation of learning solutions that improve performance outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• In close partnership with the corporate sales team, field stakeholders, and L\&D colleagues, is accountable for the evaluation, design, development, sourcing, delivery/implementation, and continuous improvement of enterprise sales training.
• Supports coaching of sales team members to drive individual and team success.
• Supports onboarding and training of new community sales team members.
• Works closely with instructional design team to ensure training programs meet intended learning objectives and contribute to successful sales team outcomes.
• Executes on the delivery of training programs through various channels, including instructor\-led sessions, virtual classrooms, webinars, and self\-paced online modules.
• Will deliver virtual and in\-person training programs leveraging proven learning development and delivery standards.
• Develops and reports on key training metrics and associated outcomes.

SUPERVISORY RESPONSIBILITIES

• Provides guidance and oversight across the enterprise to ensure training and development programs are meeting stated learning objectives and supporting key performance indicators in a matrix organization

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience

• 5\+ or more years of sales and sales leadership required.
• 3\+ or more years of sales training experience in multi\-states in a matrix environment.
• Bachelor’s degree preferred. Equivalent Sales experience is acceptable.

Knowledge, Skills, and Abilities

• Language Ability:
• Ability to communicate effectively speaking the primary language of the residents
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Mathematical Skills:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimal
• Cognitive Demands:
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
• Computer Skills:
• Proficiency in computer skills, Microsoft Office and ability to learn new applications
• Competencies:
• Knowledge of learning content development and delivery methodologies and their application to drive performance.
• Understanding and practical experience leveraging a variety of learning modalities.
• Exceptional facilitation and training delivery skills.
• Excellent interpersonal relations and communication skills.
• Must have the ability to plan and carry out responsibilities independently.
• Ability to create effective training materials and communicate program details in a manner conducive to learning.
• Demonstrated leadership ability to lead projects and programs effectively.

ENVIROMENTAL AVAILABILITY

• Frequent travel is required
• Works primarily indoors in a climate\-controlled setting
• Possible exposure to chemicals as identified in the MSDS Manual

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this job, the Team Member is regularly required to travel and therefore must be able to walk, stand, and carry up to 50 lbs on a regular basis. The Team Member is frequently required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Team Member is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.