Sales Operations Coordinator

About This Role

Organization: Eos Group is a leading preconstruction systems integrator delivering enterprise cost intelligence to the AEC/O industry. For over 30 years, we've maintained the highest standards of client service, partnering with more than 80% of ENR's Top 400 contractors, Fortune 1000 companies, and U.S. Federal Agencies. As a fully remote company, we've built a culture of excellence where high\-caliber professionals collaborate seamlessly across locations to transform our client data into strategic assets through integrated benchmarking, estimating, and analytics solutions.

Position Overview

We are seeking a highly organized Sales Operations Coordinator who thrives on execution, organization and collaboration. In this hands\-on, detail\-driven role, you will support our sales team and broader organization by managing day\-to\-day operations, maintaining critical systems, and ensuring nothing falls through the cracks. You will work directly with Eos sales representatives, client opportunity leads, and partner teams, requiring strong interpersonal and communication skills to coordinate workflows across client management, CRM oversight, and cross‑departmental operations. A key component of this role is managing software renewal cycles and license compliance across Eos Group’s proprietary products and partner products, ensuring continuity of service for our clients.

This is an execution\-focused position; this role does not include direct people management. The ideal candidate takes pride in accuracy, enjoys solving operational challenges, and consistently delivers results while maintaining the high\-quality standards that define our organization.

What Sets This Role Apart

This position offers unique exposure to multiple facets of business operations, providing broad organizational perspective and diverse skill development. This role is a central operational anchor for the organization, ensuring that sales, client delivery, and internal teams can operate with confidence, accuracy, and continuity. Leadership and cross‑functional teams rely on this role for accurate information, clean systems, and dependable execution.

Why This Role Matters

This position plays a critical role in keeping the company running smoothly. Sales, operations, accounting, and leadership rely on the accuracy, organization, and follow‑through of this role to make informed decisions and deliver consistent client outcomes. While not a leadership position, it is a trusted, high‑impact role where reliability, judgment, and ownership are essential to the company’s success.

Key Responsibilities

Client Management \& Operations (35%)

• Manage purchase orders, contracts, and documentation for client accounts
• Coordinate with internal stakeholders to identify client needs and ensure timely delivery
• Maintain client account records and documentation
• Track and manage software renewal timelines across Eos products and partner products, ensuring no lapses in client coverage
• Monitor license status, verify active subscriptions and maintenance agreements, and coordinate renewal communications with clients
• Process client orders and coordinate fulfillment

CRM \& Sales Operations Support (35%)

• Maintain CRM data accuracy and completeness (ClaritySoft platform)
• Support quote\-to\-cash processes including proposal preparation, delivery and contract documentation
• Ensure client\-facing documentation meets quality standards
• Assist with business development administration and opportunity tracking

Cross Departmental Coordination \& Admin (30%)

• Serve as liaison between Administration, IT, Accounting, Operations, and other departments
• Coordinate special projects and company\-wide initiatives
• Manage administrative workflows and implement process improvements
• Maintain SharePoint/document management systems and organizational tools
• Handle miscellaneous administrative tasks that support organizational efficiency

Qualifications

• 3 or more years of experience in operations coordination, procurement, or business administration
• Understanding of software licensing and delivery models including SaaS, perpetual licenses, subscription\-based services, and maintenance/support agreements
• Experience with CRM systems/tools
• Advanced Excel skills and proficiency with Microsoft Office Suite
• Strong analytical skills with ability to interpret data, identify trends, and support data\-driven decision making
• Excellent written and verbal communication skills
• Strong organizational abilities with capacity to manage multiple priorities simultaneously
• Detail\-oriented with commitment to accuracy and quality
• Ability to work collaboratively across departments and build strong internal relationships

Top Benefits

• Health insurance (medical, dental, vision)
• 401(k) retirement plan with employer match
• Paid time off (PTO and holidays)
• Technology allowance
• Profit Sharing/Bonus Eligibility

Location Details

• 100% Remote; May include travel for all\-hands meetings
• Mountain Time (MT) zone preferred; Monday – Friday

Pay: $50,000\.00 \- $70,000\.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s)

• This role involves procurement, client communications, quote generation, and CRM management. Which of these areas do you have the most experience with, and what specific systems or software have you used?
• Tell us about a time you were given a task with limited instructions or incomplete information. How did you move it forward?
• What experience do you have with software renewals, subscriptions, or licensing agreements, and how were renewal timelines tracked or monitored in your previous role?

Work Location: Remote