Business Operations Manager

About This Role

JOB SUMMARY

Responsible for managing the transaction accounting and asset accounting functions of the organization including accounts receivable management, accounts payable management, payroll management, and financial reporting. Responsible for managing accurate, timely completion and submission of all the billing, collections, and accounts receivable functions of the organization. Responsible for the management of the billing and collections team.

DUTIES \& RESPONSIBILITIES

• Manages all daily transactional accounting operations and accounting information systems including accounts receivable functions, accounts payable functions, payroll functions, asset accounting and financial reporting.
• Manages and reports on Bad Debt/Write\-offs.
• Ensures financial record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal regulations.
• Assists the Assistant Executive Director and ED in the preparation of the annual budget and prepares budget variation reports.
• Protects the assets of the organization through effective internal controls, internal auditing, and direct supervision of accounting operations.
• Manages and controls cash disbursements through an effective accounts payable system.
• Prepares and files periodic financial statements for the Director of Operations.
• Gathers, collates, and reports key statistics through the effective utilization of
• information systems.
• Provides suggestions in strategic financial planning including identifying opportunities for improved fiscal viability.
• Prepares and reports all applicable federal, state and local taxes.
• Prepares all requested documentation for annual internal and external audits.
• Maintains patient and organization confidentiality at all times.
• Ensures reimbursement through efficient billing and collections operations and effective accounts receivable management.
• Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal and regulations.
• Maintains comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions.
• Maintains comprehensive working knowledge of government billing regulations including Medicare and Medicaid regulations and serves as a resource for appropriate organization personnel. Monitors aged accounts receivable and resubmits bills to overdue accounts, submits seriously overdue accounts to collection agencies for collection, and prepares bad debt reports for the Executive Director/Administrator
• Gathers, collates, and reports key billing information to the Director of Operations
• Collaborates with the Controller in successfully reconciling the billing system reports with the general ledger.
• Supervises the use of the billing information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements. Supervises and reconciles cash receipts and bank deposits according to policy.
• Establishes and maintains positive working relationships with patients, family members, payers and referral sources.
• Provides supervision of staff as assigned.

• The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job\-related tasks other than those stated in this description.*

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills \& Abilities)

• Bachelor's degree in Accounting, CPA preferred. At least three years experience in health care accounting management preferably in home health or hospice care operations or Home Care. Information systems knowledge required.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Knowledge of corporate business management, governmental regulations and
• standards.
• Demonstrates good communications and public relations skills.

Excell Home Care and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Excell is compliant with CDC guidelines, CMS state and federal law pertaining to patient care, the EEOC, and all other applicable state and federal laws, including COVID\-19 pandemic and vaccination mandates. EXCELL follows EEOC guidance on medical and religious exemptions and welcomes all applicants regardless of their COVID\-19 vaccination status.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.