Director of Sales Operations

About This Role

About the Role

We are seeking an experienced Director of Sales Operations to lead the planning, coordination, and optimization of the company’s sales operations function. This position will work closely with sales leadership and cross\-functional teams to improve sales performance, strengthen operational processes, support revenue growth, and ensure effective execution of sales strategies.

The ideal candidate will have extensive experience in sales operations, revenue planning, performance management, and cross\-functional leadership. The successful candidate should be highly organized, analytical, commercially minded, and comfortable working with senior leadership in a fast\-paced business environment.

Key Responsibilities

• Develop and implement sales operations strategies aligned with company revenue and growth objectives.
• Partner with senior sales leadership to establish sales plans, targets, priorities, and performance objectives.
• Manage sales planning, forecasting, reporting, and performance\-monitoring processes.
• Develop standardized sales processes, policies, procedures, and operating practices.
• Monitor sales performance and identify opportunities to improve productivity, efficiency, and revenue performance.
• Prepare regular sales performance reports and business insights for senior management.
• Coordinate annual and quarterly sales planning activities across regions and business units.
• Support territory planning, account allocation, sales coverage, and resource planning.
• Establish and monitor key performance indicators and operational metrics for the sales organization.
• Identify operational bottlenecks and implement process improvements to support sales execution.
• Partner with Finance, Marketing, Customer Success, Legal, and other business functions on cross\-functional initiatives.
• Support compensation and incentive\-planning processes in collaboration with senior leadership and relevant corporate teams.
• Maintain consistent sales operating standards across regional and international teams.
• Evaluate sales processes and recommend improvements to increase efficiency and scalability.
• Support new market, product, and business expansion initiatives from a sales operations perspective.
• Provide leadership, coaching, and development for sales operations professionals.
• Establish clear accountability, workflows, and performance expectations within the sales operations organization.
• Present operational findings, recommendations, and performance updates to executive leadership.
• Lead strategic sales operations projects from planning through implementation.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, Operations Management, or a related field.
• 20\+ years of progressive experience in sales operations, revenue operations, sales management, commercial operations, or a related field.
• 8–15 years of experience leading teams or cross\-functional business initiatives.
• Demonstrated experience supporting a complex sales organization or multi\-region business.
• Strong experience with sales planning, forecasting, performance management, and operational reporting.
• Experience developing and implementing standardized sales processes and operating procedures.
• Demonstrated ability to work with senior executives and sales leadership.
• Strong analytical, organizational, and problem\-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and operate effectively in a fast\-paced environment.
• Strong understanding of business performance metrics and revenue\-oriented operations.

Preferred Qualifications

• Experience in financial services, investment, trading, digital assets, or other highly regulated industries.
• Experience supporting national or international sales organizations.
• Experience managing geographically distributed sales teams or operations teams.
• Experience with strategic planning, territory management, and sales performance optimization.
• Experience working with executive leadership on revenue and business\-growth initiatives.

Leadership Responsibilities

The Director of Sales Operations will provide operational leadership and strategic support to the sales organization. This role requires the ability to translate business objectives into practical operating plans while maintaining accountability for execution and performance.

Key leadership expectations include

• Strategic sales planning
• Cross\-functional leadership
• Sales performance management
• Operational process improvement
• Resource and territory planning
• Executive stakeholder management
• Team development and performance management
• Continuous improvement of sales operations

Pay: $17,392\.52 \- $21,566\.26 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: Remote