Business Operations Director

About This Role

Heartland Fire Protection (HFP), headquartered in Norfolk, NE is seeking a Business Operations Director. This position provides critical support to the Chief Operating Officer by implementing, managing and performing time\-based assignments, assisting in coordinating daily operations of the company including scheduling and further developing daily efficiencies as well as handling administrative duties. The position communicates amongst the leadership team and internal departments demonstrating leadership, earning trust and showing support across the company.

Responsibilities

• Serves as the primary liaison with Heartland’s customers.
• Supervises office staff.
• Manages Technician scheduling and client service coordinating.
• Manages Administrative Office
• Project Management\-\-completes projects and a variety of special assignments by establishing objectives; determining priorities, managing time, gaining cooperation of others, monitoring progress; problem\-solving, adjusting plans as needed.
• Completes other duties as assigned by the COO.
• In\-person attendance is required.

Qualifications

Skills – Must be able to work independently and have excellent organizational, interpersonal, verbal, and written communication, and problem\-solving skills. Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service. Must possess excellent computer skills and be proficient in Microsoft Office, including Word and Excel.

• Must have a passion for customer service excellence.
• Must be a team first leader.
• Must be a proactive manager who embraces responsibility and can work with minimum supervision.
• Must possess excellent interpersonal and communication skills.
• Must demonstrate a high degree of professional integrity.
• Must possess exceptional time management skills.
• Must embrace information technology.
• Must be proficient with software/applications such as Outlook, Word, Excel and PowerPoint.

Education

· Bachelor’s Degree or higher preferred.

Experience

• Five years office experience. Two years management experience.

About Us

Heartland Fire Protection is Northeast Nebraska’s leading full\-service fire protection services company. We are family\-owned\-and\-operated with over 30 years of experience. Our product and service lines include the sale, installation, and service of kitchen hood and suppression systems, fire alarm systems, fire extinguishers, and industrial suppression systems.

Work Culture

We are a growing family\-owned business with a passion for customer service excellence. Our employees are our most valuable asset. We embrace and apply Christian values in our day\-to\-day operations. We strive to provide a positive work environment for our employees.

If you are looking for a job that also provides you a career, please contact us.

Pay: $55,000\.00 \- $65,000\.00 per year

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person